
Adeel Asif
@adeelasif
IT support and digital workplace technician at Stegra, supporting Microsoft 365, Entra ID, and managed endpoints.
What I'm looking for
At Stegra, I supported remote and onsite users with device, application, access, and connectivity issues, and managed Windows and macOS endpoints with Intune and Jamf.
I administered Microsoft 365 and Entra ID, handling account setup, MFA, permissions, licences, and onboarding and offboarding. I also owned incidents and requests in Jira Service Management, prioritising business impact and coordinating escalations.
At Stegra, I coordinated equipment and vendor requirements for a new department, documented IT procedures, and developed disaster recovery plans while coordinating security requirements with a third-party SOC.
As a freelance IT Support Specialist, I supported Windows and Linux workstations and investigated VPN, DNS, and DHCP issues. Earlier, I monitored Honeywell DCS/SCADA and Grafana in a 24/7 production environment at Northvolt AB, and supported security alert triage and documentation at KOT Enterprises.
Experience
Work history, roles, and key accomplishments
Digital Workplace Technician
Stegra
Sep 2026 - Oct 2026 (1 month)
Supported remote and onsite users with device, application, access, and connectivity issues. Administered Microsoft 365, Entra ID, and endpoint management using Intune and Jamf.
IT Support Specialist
Freelance
Jan 2023 - Dec 2025 (2 years 11 months)
Provided remote and onsite support for Windows and Linux workstations, resolving hardware, software, account access, and connectivity issues. Installed and configured devices and documented solutions.
Process Operator
Northvolt AB
Jan 2023 - Dec 2025 (2 years 11 months)
Monitored Honeywell DCS/SCADA and Grafana in a 24/7 production environment, investigated alarms, and coordinated with engineering, maintenance, and quality teams.
Security Analyst
KOT Enterprises
Jan 2020 - Dec 2021 (1 year 11 months)
Monitored Splunk alerts, supported incident triage and documentation, and worked with role-based access controls and security procedures.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA Security+, Security
CompTIA Security+ certification in progress.
Microsoft
Microsoft Certified: Azure Fundamentals (AZ-900), Cloud Fundamentals
Earned Microsoft Certified: Azure Fundamentals (AZ-900) certification in 2023.
Virtual University of Pakistan
Bachelor of Computer Science, Computer Science
Bachelor of Computer Science degree from Virtual University of Pakistan, completed in 2020.
Availability
Location
Authorized to work in
Salary expectations
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