Yannick Ngabirano
@yannickngabirano
I resolve end-user IT issues across Windows, networks, cloud, and enterprise support environments.
SwedenWhat I'm looking for
I've supported end users across EXCOMS, Upplands-Bro Kommun, and CMCK Hospital, handling hardware upgrades, BIOS updates, troubleshooting, and system improvements.
As a freelance IT Support Specialist, I deploy and troubleshoot Windows environments, manage Active Directory access and group policies, support Microsoft 365 and Outlook, and work within SLA-driven ticketing processes using ServiceNow.
I've configured and maintained LAN/WAN, VPN, routers, switches, printers, Windows Server, SCCM, Intune, and mobile devices while providing remote, face-to-face, and VIP user support.
More recently, I installed Moodle and Matrix Synapse on Linux servers, integrated AI platforms, implemented security measures, and documented updates, backups, and security procedures. I bring experience in system administration, IT operations, cloud technologies, and practical problem-solving.
Experience
Work history, roles, and key accomplishments
IT Consultant
EXCOMS
Jan 2025 - Present (1 year 7 months)
Upgraded 15+ Dell laptops with IR cameras, performed BIOS updates for enhanced system stability, and provided IT support for system improvements. Led hardware upgrades with a results-driven approach.
Education
Degrees, certifications, and relevant coursework
Yannick hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
SwedenAuthorized to work in
Job categories
Skills
Interested in hiring Yannick?
You can contact Yannick and 90k+ other talented remote workers on Himalayas.
Message YannickGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
