At Keystone Bank Limited, I conducted outbound sales calls to prospective and existing customers, promoting savings and current accounts, personal loans, and credit cards. I qualified leads by identifying customers’ financial requirements and assessing eligibility.
I converted prospects into customers through product presentations and objection handling, and maintained sales records in CRM and banking systems.
At Wema Bank Plc, I assisted clients with account services and resolved complaints, including transaction discrepancies and failed transfers. Earlier, at Yaba College of Technology, I handled enquiries about admissions, course registration, and payments, and supported prospective students through the admissions process.
