Open to opportunities

Adebukonla Kukoyi

@adebukonlakukoyi

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Account Executive with expertise in sales, client relationships, and business development.

Canada

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What I'm looking for

Seeking a dynamic role in a fast-paced environment where I can leverage my skills in customer engagement and sales to drive revenue growth and deliver value-driven solutions.

I have a strong background in marketing, client relationship management, and business development with over 10 years of combined experience in digital marketing, content creation, and IT project management, complemented by expertise in CRM systems, negotiation, and market analysis.

Proven track record of exceeding optimizing customer engagement, and driving revenue growth. Skilled in stakeholder collaboration, strategic communication, and data-driven decision-making.

Passionate about fostering long-term business relationships and delivering innovative solutions. Also experienced in project management, event planning, and entrepreneurship, with a focus on technology-driven business solutions and community impact initiatives.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

DM Holdings

Jan 2024 - Present (1 year 8 months)

As a Customer Service Representative, I developed strong client relationships, leading to a 20% increase in customer retention. I identified new business opportunities, resulting in a 10% expansion of the client base, and contributed to a 25% increase in deal closures through compelling sales presentations.

Client Relationship Management CRM Software Data Management Contract Negotiation Process Improvement Team Collaboration Communication Skills

Customer Engagement Representative

Plus TV Africa

Jan 2021 - Jan 2023 (2 years)

In my role as a Customer Engagement Representative, I built and nurtured client relationships, achieving a 10% increase in long-term partnerships. I led sales initiatives that boosted revenue by 15% and conducted market research to refine sales strategies, increasing conversion rates by 20%.

Client Relationship Management Sales Strategy Market Research CRM Tools Revenue Customer Engagement Communication Skills

Client Relation Specialist

The Quadrant Company

Jan 2018 - Mar 2020 (2 years 2 months)

As a Client Relation Specialist, I negotiated payment plans and managed customer accounts, increasing collection rates by 18%. I developed customer-centric strategies that improved satisfaction scores by 25% and worked cross-functionally to enhance service offerings.

Client Relationship Management Customer Satisfaction Cross Functional Collaboration Communication Skills Strategy Development