Open to opportunities

Michael Okafor

@michaelokafor1

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Results-driven marketing professional with expertise in digital strategies.

Canada

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What I'm looking for

I am looking for a role that allows me to leverage my marketing skills in a dynamic environment, focusing on innovative strategies and customer engagement.

I am a results-driven marketing professional with a strong background in sales, customer relations, and digital marketing. My expertise lies in developing and executing effective marketing strategies that drive revenue growth and enhance brand presence. I have a proven ability to analyze market trends and improve customer experiences through data-driven decision-making.

Throughout my career, I have successfully managed marketing campaigns and built strong client relationships. My experience includes utilizing CRM systems like Salesforce and HubSpot to enhance customer engagement. I am passionate about delivering exceptional service and creating value-driven solutions for businesses, and I thrive in collaborative environments where I can lead teams to achieve business goals.

Experience

Work history, roles, and key accomplishments

Current

Customer Representative

Current

Super Elite Trucking

Jan 2025 - Present (4 months)

Provide exceptional customer service by addressing inquiries and resolving client concerns efficiently. Manage bookings, track shipments, and ensure timely communication with customers. Utilize CRM systems to enhance customer engagement and satisfaction.

Customer Service CRM Systems Communication Problem Solving Time Management

Marketing Coordinator

Survetech Services Nigeria Limited

Jan 2022 - Jan 2024 (2 years)

Developed and executed marketing strategies to drive brand awareness and lead generation. Conducted market research and competitive analysis to optimize campaigns. Managed social media, email marketing, and client outreach programs to boost engagement.

Marketing Strategy Market Research Social Media Management Email Marketing Lead Generation

On-Call Representative

Safe Management Group

Jan 2023 - Nov 2023 (10 months)

Assisted in providing support services and maintaining effective communication with clients. Handled inquiries and provided solutions tailored to customer needs. Ensured compliance with company protocols and service standards.

Client Services Communication Problem Solving Compliance