Abigael Teresia

I’m a customer-focused virtual assistant with hands-on experience supporting remote client operations, improving response times, and organizing efficient day-to-day workflows. Since 2024, I’ve managed client communication and inquiries, supported administrative and AI-related operations, and kept schedules, digital files, and social media content running smoothly to help teams stay responsive and organized.

Before that, I built a strong foundation in revenue and customer experience through roles as a Customer Service & Sales Associate at Kalyp Motors and a Marketing Assistant at Tradco Co., where I assisted customers, resolved complaints, supported sales processes, and helped execute marketing campaigns and client acquisition efforts. I also completed a Civil Engineering internship with Kenya Urban Roads Authority (KURA), strengthening my approach to planning, execution, and problem solving—now combined with my administrative, digital marketing, and client relationship strengths to deliver excellent service and measurable results, including consistently exceeding sales targets.