alvin kirima

I’m a detail-oriented, highly organized Virtual Assistant with proven experience in administrative support, data entry, customer service, and social media management. I handle high-volume tasks with accuracy while maintaining confidentiality and delivering high-quality work in fast-paced remote environments.

Since 2023, I’ve managed emails, scheduling, and calendar organization for clients, along with accurate data entry and database/spreadsheet maintenance. I also conduct internet research and compile reports, helping clients stay informed and organized.

Before that, I worked as a Customer Service Representative / Call Center Agent (2022–2023), where I responded to customer inquiries, resolved complaints efficiently, processed orders, tracked deliveries, and updated customer records. I maintained high customer satisfaction through clear communication and professional call handling.

I continue to support brands as a Social Media Assistant / Marketer (2022–Present) by managing accounts (posting, scheduling, engagement), creating basic content and captions, monitoring analytics, and responding to messages and comments to strengthen brand presence.