At iMultiple Company, I support administrative work and lead generation through online research, prospect data collection, and CRM updates. I also help organize emails and calendars, coordinate tasks, and prepare information for business operations.
At Mascot Vibes Group (Mascot Vibes Gadgets & Luxidena Real Estate), I conducted outbound cold calls to generate sales opportunities. I qualified prospects, handled objections, and scheduled appointments for the sales team.
At UC Phygnic Computer, I delivered customer support through phone, email, and live chat. I resolved inquiries, documented customer interactions, and helped address escalated cases with technical support and sales teams.
I bring experience across customer support, virtual assistance, and prospect outreach, using CRM and productivity tools including Salesforce, HubSpot, and Google Workspace.
