Open to opportunities

Anushka Singh

@anushkasingh12

Message

I resolve travel customer inquiries, manage bookings, and deliver friendly support across phone, WhatsApp, and email.

India

Message

What I'm looking for

I'm looking for a remote customer support role where I can assist customers, solve inquiries professionally, contribute to a collaborative team, and continue growing my customer service and digital marketing skills.

I've supported customers at Family Tour & Travel Business, resolving travel-related questions and complaints professionally through phone calls, WhatsApp, and email.

I schedule bookings and maintain accurate customer records while helping customers receive clear, friendly service. My strengths include active listening, problem-solving, negotiation, and communication.

I'm pursuing a Bachelor of Arts (Hons.) in English and digital marketing while continuing to grow in customer support.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

Family Tour & Travel Business

Nov 2024 - Jan 2026 (1 year 2 months)

Resolved customer questions and complaints in a professional and friendly manner. Scheduled bookings and maintained accurate customer records, assisting customers through phone calls, WhatsApp, and email with travel-related inquiries.

Customer Support Problem Solving Microsoft Office Active Listening