Priya TiwariPT
Open to opportunities

Priya Tiwari

@priyatiwari

Dynamic customer support professional with a passion for problem-solving.

India

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dynamic Customer Support Professional with two years of experience in delivering exceptional service and effectively resolving customer issues. My proven expertise in communication and problem-solving has consistently ensured high customer satisfaction ratings. I thrive in fast-paced environments and excel at managing client interactions through various platforms, including email and online demos.

During my tenure at Tech Mahindra, I provided excellent customer service, which resulted in a 5-star rating on customer satisfaction surveys. My ability to work under pressure and my creative problem-solving skills have been instrumental in my success. Additionally, my experience as an Education Counselor at Turito PVT.LTD involved scheduling online demo sessions for Australian clients, further enhancing my ability to connect with diverse customer bases.

My educational background includes a B.A. in English Honors from Savitri Girls College, which has strengthened my communication skills. I have also interned at Google as a content reviewer, where I created and maintained an up-to-date database of prohibited content and policy violations. I am eager to bring my skills and experience to a new role where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

PL

Content Reviewer

Ping Network Pvt. Ltd

Nov 2022 - Dec 2022 (1 month)

Created and maintained a database of prohibited content and policy violations. Reviewed content notes according to company policies to ensure compliance and quality.

Education

Degrees, certifications, and relevant coursework

Savitri Girls College logoSC

Savitri Girls College

Bachelor of Arts, English

2018 - 2021

Completed a Bachelor of Arts in English Honors, focusing on literature, language, and critical analysis. Developed strong communication skills and a deep understanding of English literature.

RS

Rishra Assembly of Little Buds High School

2017 - 2018

Completed secondary education with a focus on foundational subjects, preparing for higher education and future career opportunities.

Tech stack

Software and tools used professionally

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Priya Tiwari - Content Reviewer - Google | Himalayas