Open to opportunities

Abhishek Gowda

@abhishekgowda

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I’m a Technical Support Specialist delivering timely support and high customer satisfaction.

India

Message

What I'm looking for

I’m looking for a technical support role where I can deliver efficient, timely assistance, troubleshoot issues quickly, and use strong communication to ensure smooth product usage and high customer satisfaction.

I’ve built my career around customer-focused support, combining strong communication, problem-solving, and attention to detail to improve how clients experience products and services. I take pride in impeccable document control and consistent, quality customer service.

From June 2021 onward, I handled troubleshooting, complaint resolution, and customer feedback management—maintaining advanced product knowledge so customers received accurate information. I also maintained excellent customer relationships by efficiently solving queries, complaints, and issues.

In my technical roles at Triffy Digital Pvt Ltd and Teachmint Technologies, I provide efficient and timely technical assistance to ensure smooth usage for clients. I stay adaptable and quick to learn, using my technical knowledge to troubleshoot and resolve issues that protect customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Specialist

Current

Teachmint Technologies

Jul 2024 - Present (2 years 1 month)

Provide technical support by assisting clients to ensure smooth usage of Teachmint’s products and services. Troubleshoot and resolve technical issues to maintain high customer satisfaction.

Technical Support Troubleshooting Customer Support Customer Satisfaction English Hindi Telugu

Technical Support

Triffy Digital Pvt Ltd

Jan 2024 - Jul 2024 (6 months)

Provided timely technical assistance to clients to support smooth usage of company products and services. Used communication and technical knowledge to troubleshoot and resolve technical issues.

Technical Support Troubleshooting Customer Support English Hindi Telugu

Customer Support Specialist

Loadshare Networks Pvt Ltd

Jul 2022 - Nov 2023 (1 year 4 months)

Provided customer support by maintaining product knowledge and responding to customer queries. Resolved issues and complaints to support accurate information and customer satisfaction.

Customer Support Product Knowledge Troubleshooting Complaint Handling Customer Relationship Management English Hindi Telugu

Customer Support Executive

Herbalife Nutrition

Jun 2021 - Jul 2022 (1 year 1 month)

Provided customer support and maintained strong customer relationships to promote retention. Ensured accurate product information, handled complaints, and managed customer feedback.