abdul rehmanAR
Open to opportunities

abdul rehman

@abdulrehman18

Sales professional with 5+ years of experience in lead generation.

Pakistan

What I'm looking for

I am looking for a role that values growth, teamwork, and innovation.

I am a dedicated sales professional with over 5 years of experience in lead generation and qualification. My journey has equipped me with exceptional customer service and communication skills, allowing me to effectively contribute to the success of my team and the satisfaction of our clients. I thrive in dynamic environments where I can utilize my growth mindset and flexibility to adapt to new challenges.

Throughout my career, I have held various roles that have honed my expertise in sales and customer support. At Inova BPO, I provided bilingual technical support, ensuring that customer inquiries were addressed promptly and effectively. My time as a Senior Sales Representative at Bahria Town and Airband Communications allowed me to consistently meet and exceed sales quotas, demonstrating my ability to connect with customers and understand their unique needs.

I am passionate about leveraging my skills in project management, sales pitch development, and leadership to drive results. I am eager to bring my experience and enthusiasm to a new opportunity where I can continue to grow and make a positive impact.

Experience

Work history, roles, and key accomplishments

IB

Technical Support Specialist

INOVA BPO

Jan 2020 - Dec 2022 (2 years 11 months)

Provided bilingual and English email, chat, and voice support, answering inbound inquiries through various channels. Collected customer support requests and bugs, relaying findings to product and engineering teams to address issues.

TC

Transcriptionist

Touchstone Communications

Jan 2018 - Dec 2020 (2 years 11 months)

Listened to recordings and accurately transcribed them into text files, ensuring adherence to client formatting and notation requirements. Completed transcriptions in a timely manner, reviewing grammar, punctuation, and spelling before submission.

WJ

Senior Sales Rep

Work by J.T.

Jan 2016 - Present (9 years 5 months)

Consistently achieved weekly and monthly sales quota expectations by demonstrating home security systems through video tutorials. Proactively consulted with customers via outbound efforts, advising on the best solutions for their homes.

AC

Senior Sales Rep

Airband Communications

Jan 2015 - Dec 2016 (1 year 11 months)

Conducted outbound dialing for a Solar Campaign, engaging potential customers. Successfully handled customer concerns and ensured high levels of customer satisfaction.

Education

Degrees, certifications, and relevant coursework

University of Gujrat logoUG

University of Gujrat

Bachelor of Arts

Completed a Bachelor of Arts degree. Focused on foundational studies within the humanities and social sciences.

BISE Gujranwala logoBG

BISE Gujranwala

Intermediate

Completed intermediate education. Gained foundational knowledge in various subjects as part of pre-university studies.

Tech stack

Software and tools used professionally

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abdul rehman - Technical Support Specialist - INOVA BPO | Himalayas