Open to opportunities

Tabassum Raza

@tabassumraza

Message

Dynamic sales representative with expertise in customer service.

Pakistan

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dynamic and results-oriented Sales and Call Center Representative with over 1.5 years of experience in managing high-volume calls and resolving customer queries. My proven track record in energy and merchant campaigns showcases my ability to close sales efficiently while maintaining a focus on customer satisfaction.

Throughout my career, I have developed strong communication skills and a goal-driven attitude that enhances both customer satisfaction and business growth. My experience at AIMS Technology involved handling inbound and outbound calls for international campaigns, achieving monthly sales targets, and providing prompt solutions to customer inquiries. I am dedicated to continuous improvement and thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Sales Representative

AIMS Technology

Nov 2023 - Mar 2025 (1 year 4 months)

Handled inbound and outbound calls for international campaigns, consistently achieving monthly sales and conversion targets. Provided prompt solutions to customer inquiries and complaints, while also maintaining CRM and call logs efficiently.

Sales Customer Service CRM Objection Handling Communication Energy Campaign

Education

Degrees, certifications, and relevant coursework

Jinnah Islamia College – BISE Lahore

Intermediate (F.A.), General Studies

2013 - 2015

Completed Intermediate (F.A.) studies at Jinnah Islamia College, focusing on general academic subjects. Developed foundational knowledge and skills during this period.

BISE Lahore

Matriculation (Science), Science

2011 - 2013

Completed Matriculation (Science) studies at BISE Lahore, gaining a strong foundation in scientific subjects. This period focused on core science principles and analytical skills.