Abderrahmane Chihab
@abderrahmanechihab
Dedicated customer service professional with strong communication skills.
What I'm looking for
My name is Abderrahmane Chihab, and I am a passionate customer service professional based in Casablanca. With a Baccalaureate diploma and a year of hands-on experience in customer service, I have honed my interpersonal skills and developed a strong commitment to providing high-quality support. I thrive in dynamic environments and am eager to contribute to a positive customer experience.
Throughout my career, I have worked in various customer service roles, including positions at Majorel and LEONI, where I learned to handle diverse customer needs effectively. I am adaptable and quick-thinking, which allows me to solve problems efficiently and maintain a professional demeanor in challenging situations. My goal is to continue growing within a supportive team while delivering exceptional service to customers.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Majorel
May 2024 - Present (1 year 2 months)
Provided customer service support, addressing inquiries and resolving issues for clients. Utilized strong communication skills to ensure customer satisfaction.
Market Assistant
Daily Market
Oct 2023 - Apr 2024 (6 months)
Engaged in daily market operations, ensuring smooth customer transactions and product availability. Developed skills in fast-paced retail environments.
Cabling Operator
LEONI
Aug 2023 - Oct 2023 (2 months)
Worked in a cabling manufacturing facility. Contributed to the production process and maintained quality standards.
Store Assistant
HAMZA SHOP
May 2022 - Sep 2022 (4 months)
Gained initial professional experience in a retail environment. Assisted customers with clothing selections and managed store operations.
Education
Degrees, certifications, and relevant coursework
Ibn Rochd High School
Baccalaureate, Life and Earth Sciences
Completed the second year of Baccalaureate with a focus on Life and Earth Sciences. Gained foundational knowledge in scientific principles and analytical thinking.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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