Abdelghafour Taoufik

I am a highly motivated and results-driven individual with a strong passion for delivering exceptional customer service and driving sales growth. With a solid educational background in English Studies from Cadi Ayad University, I have developed strong communication and interpersonal skills, allowing me to effectively interact with diverse customer bases.

Throughout my career, I have gained valuable experience in various roles, including sales, customer service, and hospitality. My experience as a Salesman at Berber & Touareg shop, Waiter at Restaurant Zina, and Sales Assistant at LC WAIKIKI has taught me the importance of providing excellent customer service, working effectively in teams, and adapting to fast-paced environments.

In addition to my professional experience, I possess a range of skills, including lead qualification, confident communication, team spirit, and bilingualism in Arabic, English, and French. I am a quick learner, and my experience with data entry, CRM, and call centre operations has equipped me with the skills to efficiently manage customer interactions and resolve issues.