Aashima Kaul

I’ve built 8+ years of customer-facing experience across customer service, sales, counseling, and client relationship management, with a strong focus on problem resolution and clear documentation. In my Senior Customer Support Representative role at Concentrix (Dyson), I manage issue resolution, maintain CRM documentation, support cross-selling, and work toward KPI achievement and retention. I’m known for communication and relationship-building that keeps customers moving forward.

Previously, as a Travel Consultant at Vivek Travels, I handled domestic and international bookings using Amadeus GDS—planning itineraries while delivering reliable customer support. I’m now seeking opportunities in School Admissions, HR, Customer Success, or Coordination, where I can bring the same counseling mindset and customer-first execution.