aaron martin

Founded and led the technology services expansion programme, launching three new web-based service offerings and delivering 250+ customer websites. Directed technology strategy for online services and customer-facing digital platforms, generating a multi-six-figure increase in company revenue.

Designed and launched Gencom's IT Services division from a blank page, defining service catalogue, pricing, and vendor relationships across managed services, cloud, internet, and data connectivity. Converted a one-off broadcast equipment sales business into a recurring managed services income stream and introduced internet and data service offerings.

Led the IT function for the New Zealand subsidiary of a major Japanese insurance group, managing a team of five. Delivered the Guidewire Cloud implementation valued at up to $5 million NZD, introduced change management and governance frameworks, and insourced PC support functions.

Executed new business acquisition campaigns for sales and property management teams, generating pipeline through database marketing and referral management. Developed business strategy and growth planning frameworks to support expansion targets.

Managed an active portfolio of technology projects ranging from $20,000 to $500,000, delivering on time and on budget. Led migration from legacy systems to a consolidated platform, reducing operational complexity and improving service delivery.

Founded one of New Zealand's first professionally managed large-scale Airbnb operations, scaling the managed portfolio from 20 to 140+ properties within 12 months. Designed and implemented end-to-end booking, automation, and e-commerce systems, cutting accounting and admin overhead by 50%+ while improving owner and guest experience.

Founded a technology consultancy delivering IT infrastructure, cloud, VoIP, and e-commerce solutions to SME clients across Auckland. Grew the consultancy to $1.2 million NZD in annual revenue at peak.

Managed the IT function for one of New Zealand's largest retirement living providers, including infrastructure, telecommunications, and project delivery. Identified a VoIP routing fault delivering $96,000+ annual savings, and delivered a stalled enterprise disaster recovery solution on time and on budget.

Led a nationwide telecommunications review and competitive tender across all NZ providers, securing best-in-market commercial terms. Managed the complete NZ IT cost centre, including budget oversight and vendor relationships within a globally governed framework.

Led the design and implementation of a multi-datacentre disaster recovery architecture for a 900-user site across 55 servers using Veritas Volume Replicator. Acted as technical SPOC and de facto project manager, coordinating delivery across internal teams and third-party vendors.

Executed a staged server storage migration from Dell to EMC/Dell SAN hardware with 100% data availability. Migrated enterprise backup infrastructure from Arcserve to Backup Exec, improving reliability and DR capability.

Founded and grew Premier Cleaning Services to complement the My Hotel property management operation, creating a vertically integrated service model. Implemented scheduling and automation systems that materially improved efficiency and reduced cost-per-service.

Completed a Bachelor of Arts in Computer Science at the University of Auckland in 1999.