Aaliyah Jones
@aaliyahjones
Dedicated professional with diverse experience in customer service and security.
United StatesWhat I'm looking for
I'm Aaliyah Jones, a dedicated professional with a strong background in customer service, security, and transportation. Over the years, I have honed my skills in various roles, including as a CD Driver for Professional Transportation, where I ensured the safe and timely transport of conductors and engineers across the United States. My experience as a Customer Service Representative at Southern Answering Service allowed me to develop exceptional communication skills, effectively handling customer inquiries and resolving complaints.
In addition to my customer service expertise, I have a solid foundation in security operations, having worked as a Security Officer for both Securitas and G4S Secure Solutions. My responsibilities included monitoring hospital premises, ensuring safety protocols, and assisting visitors. I also have experience in construction assessment, where I evaluated properties and provided insights on their values. My diverse skill set, combined with my commitment to excellence, makes me a valuable asset in any professional setting.
Experience
Work history, roles, and key accomplishments
CD Driver
Professional Transportation, Inc.
Mar 2022 - Mar 2023 (1 year)
Transported conductors and engineers to various sites across the United States. Ensured timely and safe transportation for all personnel.
Customer Service Representative
Southern Answering Service
Oct 2020 - Nov 2022 (2 years 1 month)
Managed customer inquiries and complaints professionally, providing effective solutions. Utilized available resources to research and resolve customer issues.
Security Officer
Securitas
Jul 2019 - Oct 2021 (2 years 3 months)
Monitored inbound and outbound 18-wheelers, maintaining detailed logs. Managed calls and performed security duties both inside and outside the guard shack.
Security Officer
G4S Secure Solutions, USA
Sep 2019 - Jun 2021 (1 year 9 months)
Conducted regular patrols of hospital floors and ensured all entry/exit points were secure. Assisted patients and guests with directions and managed lobby areas.
Construction Worker/Assessor
A Helping Hands, LLC
Apr 2015 - Dec 2020 (5 years 8 months)
Inspected new construction and major improvements to determine property values. Evaluated multiple properties using standard assessment procedures and maps.
Education
Degrees, certifications, and relevant coursework
Central High School
High school diploma or GED, General Studies
Completed high school education at Central High School. Acquired foundational knowledge and skills during this period.
Availability
Location
United StatesAuthorized to work in
Job categories
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