John Wood

Locked and unlocked gates, conducted routine patrols, and documented hazards, incidents, and unusual activity. Coordinated with managers to confirm visitor approvals and site access authorization.

Patrolled assigned sites according to site-specific post orders and completed hourly site tours by foot or vehicle. Observed, documented, and reported incidents, responding according to client specifications and site procedures.

Monitored facility security while maintaining a professional front-desk presence. Answered and routed incoming calls, assisted visitors with customer service support, and escalated access requests to supervisors.

Handled incoming inventory by scanning items and verifying labels for accuracy. Filled totes based on established guidelines and restrictions and stored inventory in designated warehouse zones.

Safely removed birds from transport cages and placed them on production lines using proper handling techniques. Cleaned unloading areas and followed safety, sanitation, and animal-handling procedures.

Processed customer purchases accurately and efficiently while providing customer service in a fast-paced environment. Handled cash, card, and electronic payments and maintained a clean checkout area.

Maintained cleanliness throughout store common areas by performing routine cleaning and sanitation tasks. Responded promptly to spills and safety hazards to support a safe environment for customers and employees.

Assisted customers with product selection and service requests and cross-trained to help process and prepare customer orders. Answered phone inquiries, coordinated with vendors regarding deliveries and inventory needs, and maintained order logs.

Processed transactions accurately and provided friendly customer service in a fast-paced retail environment. Assisted customers with purchases, returns, and general inquiries while maintaining checkout accuracy and professionalism.