Taylor James
@taylorjames2
Customer support professional with 5+ years of experience delivering calm, accurate service in fast-paced environments.
What I'm looking for
I’m a customer-focused, detail-oriented professional with 5+ years of experience across customer service, hospitality, security operations, transportation, and childcare. I’m known for resolving concerns quickly, maintaining accurate documentation, and communicating effectively while staying calm under pressure.
In security operations, I monitored and operated CCTV systems while providing professional support to clients and staff. I followed security procedures to ensure confidentiality and compliance, and I maintained detailed reports for auditing and follow-up purposes.
In hospitality and retail, I delivered high-quality service in fast-paced environments, processed payments, and balanced registers accurately. I also helped travelers and customers with product/service questions while keeping workspaces clean, organized, and efficient.
Most recently, I’ve been delivering time-sensitive materials as a driver by managing routes independently and adhering to strict safety and compliance procedures. I bring strong organizational standards, reliable performance, and a consistent commitment to service quality.
Experience
Work history, roles, and key accomplishments
Driver
Newrest
May 2025 - Present (1 year 1 month)
Delivered time-sensitive materials while maintaining accurate records, professionalism, and adherence to safety and compliance procedures. Coordinated with team members to ensure timely service and managed independent routes to meet performance expectations.
Customer Experience Representative
ALL N ONE Security Services
Oct 2023 - Jun 2024 (8 months)
Provided customer support while monitoring and operating CCTV systems, resolving client and staff concerns quickly. Maintained detailed reports for auditing and follow-up, ensuring confidentiality and compliance under pressure.
Hospitality Associate
Paradies Lagardère
Aug 2023 - Jan 2024 (5 months)
Delivered customer service in a fast-paced airport environment by assisting travelers with product questions and service requests. Processed payments accurately, balanced registers, and maintained clean, organized workspaces.
Cashier / Cook
Zaxby's
Mar 2021 - Aug 2021 (5 months)
Operated the cash register and processed transactions efficiently while preparing food orders to safety standards. Handled customer complaints professionally and maintained sanitation and organization throughout shifts.
Education
Degrees, certifications, and relevant coursework
Martha Ellen Stilwell School of the Arts
High School Diploma, High School
2018 - 2022
Earned a High School Diploma from Martha Ellen Stilwell School of the Arts in Jonesboro, Georgia from 2018 to 2022.
Availability
Location
Authorized to work in
Job categories
Skills
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