Open to opportunities

Георги Ташев

@000701

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Dedicated Customer Service Representative with a passion for IT solutions.

Bulgaria

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What I'm looking for

I am looking for a collaborative environment that fosters growth and mentorship.

Hello! I am a dedicated Customer Service Representative with a proven track record of identifying customer needs and delivering effective solutions. My commitment to supporting the mission of my company is unwavering, and I bring a motivated attitude along with a diverse range of powerful skill sets to the table.

With expertise in Linux management, networking, and security, I am excited to join a highly collaborative team where I can contribute my knowledge and seek opportunities for growth and mentorship. My journey in IT began with Capture The Flag challenges, igniting my passion for cybersecurity and problem-solving. I am continuously learning and evolving in this field, aiming to one day be recognized as a Cloud Security Engineer.

Experience

Work history, roles, and key accomplishments

Current

Associate Systems Engineer

Current

TASHEV

Dec 2022 - Dec 2023 (1 year)

Dedicated Customer Service Representative with a proven track record of identifying customer needs and delivering effective solutions. Committed to utilizing skills in Linux management, networking, and security while seeking opportunities for growth and mentorship.

Linux Networking Security System Administration Technical Support Penetration Testing Python Database Management

Junior System Administrator

Cloud Company

Dec 2022 - Dec 2023 (1 year)

Provided technical support and system administration for cloud services, focusing on network management and security protocols. Developed foundational knowledge in cloud technologies.

System Administration Cloud Services Networking Technical Support Security Protocols Linux Troubleshooting Virtualization DevOps Monitoring

Database Operator

Software Automation Company

Dec 2022 - Dec 2023 (1 year)

Managed database operations and ensured data integrity while supporting software automation processes. Developed skills in database structures and scripting for automation.

Database Management Automation Scripting MySQL Redis InfluxDB Technical Support Data Integrity Software Development Problem Solving

Technical Support

ISP Company

Dec 2022 - Dec 2023 (1 year)

Delivered technical support to customers, resolving issues related to internet services and ensuring customer satisfaction. Developed skills in troubleshooting and customer service.

Technical Support Customer Service Troubleshooting Networking Problem Solving Communication Customer Satisfaction Documentation

Education

Degrees, certifications, and relevant coursework

SoftUni

Associate Systems Engineer, Systems Engineering

2022 - 2024

Activities and societies: Participated in various courses related to ethical hacking, network security, and Linux systems.

Focused on developing skills in Linux management, networking, and security. Engaged in hands-on projects and coursework that emphasized practical applications of cybersecurity principles and technologies.