Open to opportunities

Zdravko Panov

@zdravkopanov

System Administrator with experience in monitoring, automation, and infrastructure, focused on reliability and troubleshooting.

Bulgaria

Message

What I'm looking for

I’m looking for a role where I can drive automation, monitoring, and operational visibility—improving reliability, reducing manual administrative work, and strengthening backup/recovery resilience while supporting stable infrastructure.

I’m a System Administrator with hands-on experience in infrastructure support, monitoring, and automation. Over the past few years, I’ve worked with Windows Server environments, Active Directory, and virtualized systems, focusing on keeping systems stable and reducing manual work through scripting.

I’ve built monitoring solutions using Prometheus and Grafana, including a custom Windows security monitoring setup that tracks logins, firewall activity, and system events. I enjoy digging into issues, understanding root causes, and improving visibility across systems.

I’m currently looking to grow towards roles that involve monitoring, automation, and production systems, where I can continue building practical experience and contribute to reliable, well-structured environments.

Experience

Work history, roles, and key accomplishments

System Administrator

Edynamix

Sep 2022 - Nov 2024 (2 years 2 months)

Automated recurring Active Directory and systems administration tasks with PowerShell across Windows Server and Linux, reducing manual effort and improving operational consistency. Administered Windows Server clustering and VMware/vCenter environments, and built Grafana/Chronograf monitoring dashboards to improve real-time infrastructure visibility.

PowerShell Active Directory Hyper V Grafana InfluxDB Zabbix

Help Desk Support Specialist

Bulsatcom

Jan 2021 - Sep 2022 (1 year 8 months)

Provided remote end-user support through phone and ticket-based workflows, resolving user, system, and connectivity issues during daily operations. Administered Google Workspace accounts, groups, and organizational structures to support user operations.

Google Workspace Administration Remote Support Troubleshooting Connectivity Support Support Ticketing Systems Windows Support Linux Support

Technical Support

Bulsatcom

Jun 2012 - Jan 2021 (8 years 7 months)

Delivered technical support for customer products and services by investigating issues, guiding corrective actions, and escalating complex problems to the appropriate teams. Built a home-lab monitoring stack using Prometheus and Grafana exporters to visualize infrastructure metrics.

Technical Support Escalation Management Prometheus Grafana Export