RKRobert Kauher
@robertkauher
Highly skilled IT professional specializing in cybersecurity and system administration.
BulgariaWhat I'm looking for
I am an IT professional with extensive experience in cybersecurity, customer support, and system administration. My expertise lies in leveraging tools such as Active Directory, Microsoft Entra ID, and ServiceNow to enhance security and streamline IT operations. I have a proven ability to manage projects, analyze data, and provide effective solutions, which has been instrumental in my career development.
Throughout my career, I have worked in various roles, including IT Specialist and IT Consultant, where I have honed my skills in incident management, cloud identity, and IT service management. I am dedicated to continuous learning and professional growth, currently pursuing a Bachelor's degree in Cyber Security. My commitment to excellence and my proactive approach to problem-solving make me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
IT Specialist Central Servicedesk
Konica Minolta Business Sol. UK Ltd.
Sep 2023 - May 2025 (1 year 8 months)
Provided IT support and managed user access using Active Directory and Microsoft Entra ID. Streamlined IT operations and enhanced security protocols.
IT Consultant
OnePilot (Project Qonto)
Feb 2023 - Aug 2023 (6 months)
Worked as a freelance IT Consultant, focusing on cloud identity and authentication. Applied ITIL best practices for incident, problem, and change management.
IT Consultant Customer Support
Sitel Sofia
Dec 2022 - Feb 2023 (2 months)
Provided IT Consultant Customer Support, resolving technical issues for clients. Utilized CRM and customer support solutions to enhance service delivery.
IT Consultant Customer Support
Sutherland Global Services Bulgaria LTD.
Aug 2022 - Dec 2022 (4 months)
Delivered IT Consultant Customer Support, focusing on efficient problem resolution. Managed customer inquiries and provided technical assistance.
Callcenter Agent
GEVEKOM
Mar 2022 - Jul 2022 (4 months)
Served as a Callcenter Agent, handling customer calls and providing support. Ensured high levels of customer satisfaction through effective communication.
Security officer - property protection
ARNDT Sicherheit & Service
Aug 2019 - Feb 2022 (2 years 6 months)
Worked as a Security Officer, responsible for property protection and safety. Implemented security protocols and managed access control.
Factory security and safety
BXR Industrie & Service
Sep 2018 - Jun 2019 (9 months)
Managed factory security and safety, ensuring compliance with regulations. Conducted regular inspections and risk assessments.
Specialist-training for courier, express and postal services
Deutsche Post/DHL
Jul 2016 - Jul 2018 (2 years)
Completed specialist training for courier, express, and postal services. Gained expertise in logistics and delivery operations.
Office management clerk
Deutsche Post/Postbank – Partner Agency
Sep 2015 - Jul 2016 (10 months)
Performed duties as an Office Management Clerk, handling administrative tasks. Supported daily office operations and managed documentation.
Salesman at Deutsche Post/Postbank
Deutsche Post AG - Partner Agency
Apr 2014 - Sep 2015 (1 year 5 months)
Worked as a Salesman, promoting postal and banking services to customers. Achieved sales targets and provided product information.
Education
Degrees, certifications, and relevant coursework
ISIU International University of Applied Sciences
Bachelor of Science, Cyber Security
Currently pursuing a Bachelor's degree in Cybersecurity through distance learning. This program focuses on advanced cybersecurity principles and practices.
Jakob Fugger Business School
High School Degree
Completed high school education, obtaining a High School Degree. This foundational education provided a broad range of academic knowledge.
BBZ AUGSBURG
Qualified High School Diploma
Activities and societies: re-employment training
Achieved a qualified high school diploma through a re-employment training program. This training enhanced professional skills and knowledge.
Centerville-Süd
Middle School Diploma
Completed middle school education, providing a strong academic foundation. Focused on core subjects and general knowledge.
Centerville-Süd
Elementary School Diploma
Completed elementary school education, building fundamental literacy and numeracy skills. Engaged in early academic and social development.
Availability
Location
BulgariaAuthorized to work in
Job categories
Skills
Interested in hiring Robert?
You can contact Robert and 90k+ other talented remote workers on Himalayas.
Message RobertFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
