Boyan Hristov

Provided customer and team support, troubleshooting network connectivity and monitoring server health and security. Administered Linux-based infrastructure servers and managed diverse project tasks including database management and AWS infrastructure setup.

Developed strong customer relationships and ensured efficient, effective, and customer-centric handling of all customer contacts. Executed specific platform and software configurations, generated reports, and monitored application performance.

Provided technical support for clients on Linux hosting solutions, including cPanel, WordPress, PHP errors, and MySQL issues. Assisted with VPS administration, SSL certificate installation, and analyzed logs to identify and resolve issues.

Supported customers via live chat and Salesforce cases, reporting bugs to developers and taking action to resolve them. Contributed to writing technical documentation.

Examined and annotated videos, ensuring adherence to rule guidelines. Reviewed annotated videos for discrepancies.

Completed a program focused on Windows System Administration, covering basic services, Active Directory fundamentals, advanced services like file-sharing and print services, and system monitoring. Gained proficiency in PowerShell scripting for automation and management tasks.

Undertook advanced training in Linux System Administration, including local storage management with Soft RAID and LVM, and advanced filesystems like ZFS and BTRFS. Explored network and system security, distributed and shared storage, and various network services.

Completed a course on Azure Essentials, covering core infrastructure services such as cloud concepts, Azure architecture, and various Azure services. Gained knowledge in advanced infrastructure services, databases, analytics, and Azure for developers, including DevOps methodologies.

Participated in a beginner-level Linux System Administration course, focusing on console operations, user and access management, and file and flow manipulation. Acquired skills in network, software, and services management, system monitoring, and basic Bash scripting.

Completed a 240-hour course on Microcontroller Programming, focusing on implementing software programs for Arduino Uno, Arduino Nano, and custom controllers. Developed creative ideas for practical applications of microcontrollers.

Pursued a Master's Degree in Computer Systems and Technologies, specializing in Computer Sciences, Computer Technologies, and Network Structures. Deepened understanding of advanced computing concepts and network architectures.

Obtained a Bachelor's Degree in Computer Systems and Technologies, covering computer assembly, hardware and software support, and basic programming languages including Assembler, C++, C, Delphi, C#, HTML, Java, JavaScript, and Python. Gained foundational knowledge in network setup.

Acquired technical knowledge in Automobile Technical Knowledge. This education provided foundational understanding in automotive systems.