Stefan Stoyanov
@stefanstoyanov
Cloud support engineer and DevOps-focused professional ensuring resilient infrastructure.
What I'm looking for
I am a cloud support engineer with hands-on experience maintaining enterprise infrastructure on AWS and Azure, focused on uptime, security hardening, and operational reliability.
I have supported 24/7 mission-critical environments, responded to incidents using monitoring and ticketing tools, and applied Infrastructure as Code with Terraform and containerization with Docker and Kubernetes.
I collaborate closely with executives and solution architects, lead small teams, and continuously expand my DevOps skills through formal bootcamp training and practical, client-facing work.
Experience
Work history, roles, and key accomplishments
Provided 24/7 cloud engineering and sysadmin support for enterprise clients, managing AWS, Azure, Terraform, VMware and NetApp to maintain zero downtime and ensure security hardening.
Technical Support Engineer
Concentrix
Sep 2023 - Jun 2024 (9 months)
Monitored and responded to DDoS and spam incidents on a review platform using Zabbix and Jira, managing Linux and Windows Server incidents through a ticketing system to restore service availability.
Store Manager
GreenCigar LTD
Feb 2020 - Feb 2023 (3 years)
Managed a team of six, drove consistent monthly sales growth, and maintained client and partner relationships to support retail operations and business targets.
Education
Degrees, certifications, and relevant coursework
SkillFactory.bg
Certificate, DevOps
2023 - 2023
Completed a 4-month DevOps bootcamp covering Linux fundamentals, Kubernetes, Docker, Terraform, and AWS services.
New Bulgarian University
Bachelor of Arts, Mass Communications
2014 - 2018
Completed a Mass Communications degree covering topics in media, communication theory, and related practical coursework from October 2014 to October 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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