Open to opportunities

Stefan Stoyanov

@stefanstoyanov

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Cloud support engineer and DevOps-focused professional ensuring resilient infrastructure.

Bulgaria

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What I'm looking for

I seek a DevOps/cloud role where I can improve system reliability, work on IaC and automation, and grow within a collaborative team culture.

I am a cloud support engineer with hands-on experience maintaining enterprise infrastructure on AWS and Azure, focused on uptime, security hardening, and operational reliability.

I have supported 24/7 mission-critical environments, responded to incidents using monitoring and ticketing tools, and applied Infrastructure as Code with Terraform and containerization with Docker and Kubernetes.

I collaborate closely with executives and solution architects, lead small teams, and continuously expand my DevOps skills through formal bootcamp training and practical, client-facing work.

Experience

Work history, roles, and key accomplishments

Current

Cloud Support Engineer

Current

Accenture

Oct 2024 - Present (1 year 8 months)

Provided 24/7 cloud engineering and sysadmin support for enterprise clients, managing AWS, Azure, Terraform, VMware and NetApp to maintain zero downtime and ensure security hardening.

AWS Azure Terraform VMWare NetApp Incident Response Infrastructure Management

Technical Support Engineer

Concentrix

Sep 2023 - Jun 2024 (9 months)

Monitored and responded to DDoS and spam incidents on a review platform using Zabbix and Jira, managing Linux and Windows Server incidents through a ticketing system to restore service availability.

Zabbix Jira Linux RedHat Windows Server AWS Azure VMware VSphere Incident Management

Store Manager

GreenCigar LTD

Feb 2020 - Feb 2023 (3 years)

Managed a team of six, drove consistent monthly sales growth, and maintained client and partner relationships to support retail operations and business targets.

Team Leadership Sales Growth Client Relations Inventory Management Retail Operations Staff Training

Education

Degrees, certifications, and relevant coursework

SkillFactory.bg

Certificate, DevOps

2023 - 2023

Completed a 4-month DevOps bootcamp covering Linux fundamentals, Kubernetes, Docker, Terraform, and AWS services.

New Bulgarian University

Bachelor of Arts, Mass Communications

2014 - 2018

Completed a Mass Communications degree covering topics in media, communication theory, and related practical coursework from October 2014 to October 2018.