Тетяна Заклевська

-Delivered high-quality customer service, ensuring a welcoming and enjoyable experience for all guests.
-Prepared and served beverages and cocktails according to company standards.
-Managed cash register operations, POS transactions, and daily cash reconciliation.
-Maintained cleanliness and organization of bar areas according to hygiene standards.
-Assisted in training new staff and coordinated w

-Provided excellent customer service, ensuring a positive dining experience.
-Took and served orders efficiently, maintaining accuracy and timeliness.
-Prepared beverages and cocktails according to standardized recipes.
-Managed cash transactions, POS systems, and daily financial reconciliation.
-Maintained cleanliness and organization of bar and dining areas.
-Assisted in training new staff and c

Provided excellent customer service, ensuring a positive dining experience. Took and served orders efficiently, maintaining accuracy and timeliness. Managed cash transactions, POS systems, and daily financial reconciliation. Maintained cleanliness and organization of bar and dining areas. Handled customer complaints professionally, ensuring satisfaction and retention.

Provided customer support for a SaaS legal information platform, resolving functional and technical issues via email and chat. Managed requests using CRM and ticketing systems, followed SLAs, and maintained documentation.

• Provided customer support for a SaaS legal information platform used by business and legal professionals
• Supported users via email and chat, resolving functional and technical issues
• Worked daily with CRM and ticketing systems to manage, prioritize, and resolve customer requests
• Followed SLAs, internal procedures, and quality standards
• Escalated complex issues and collaborated with inter

Managed relationships with FMCG retail chains and B2B clients. Prepared commercial offers and supporting documentation according to client requirements. Processed and managed customer orders from submission to fulfillment. Worked confidently with ERP/CRM systems (1C) and maintained accurate client records. Handled primary accounting documentation, invoices, and delivery notes. Monitored accounts r

• Managed relationships with FMCG retail chains and B2B clients
• Prepared commercial offers and supporting documentation according to client requirements
• Processed and managed customer orders from submission to fulfillment
• Worked confidently with ERP/CRM systems (1C) and maintained accurate client records
• Handled primary accounting documentation, invoices, and delivery notes
• Monitored acc

-Managed client interactions, including meetings, consultations, and service presentations.
-Utilized CRM systems and Dropbox for data management and communication.
-Scheduled classes and organized student groups efficiently.
-Operated 1C software and Mini T400 cash register for daily transactions.
-Coordinated office operations, courier services, and cleaning staff.
-Handled primary documentation

-Welcomed visitors and facilitated smooth office operations.
-Assisted management with staff requests, proposals, and day-to-day tasks.
-Coordinated office activities, courier and cleaning services.
-Managed documentation and reporting using 1C.
-Oversaw organizational development programs via Corporate University.
-Communicated with business trainers and developed employee motivation programs.
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-Conducted presentations and managed client interactions.
-Organized and supervised personnel, including hiring, adaptation, and training.
-Coordinated work with suppliers and sales representatives.
-Managed merchandising and sales planning.
-Monitored competitors and performed analytical reporting.
-Maintained office archives and ensured compliance with cleanliness standards.
-Operated cash regis

-Developed and implemented technological documentation for production processes.
-Established and monitored material consumption norms.
-Ensured departments performed according to main technologist’s standards.
-Controlled technological process parameters and adjusted as needed.
-Supervised accurate record-keeping of production parameters and product quality.
-Ensured compliance with technical spe

Completed a junior specialist program in the sewing industry, gaining foundational knowledge in garment manufacturing.