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I am excited to apply my expertise in IT Infrastructure, System, or Support roles to drive success.
Experience
CTSecurity Engineer
Capital on Tap
Oct 2023 - Jan 2025 (1 year 3 months)
BGSecurity Operations Analyst
BSI Group
Mar 2019 - Oct 2023 (4 years 7 months)
BGInfrastructure Support Engineer
BSI Group
Mar 2019 - Jan 2022 (2 years 10 months)
WTLead Consultant
Wipro Technologies
Jul 2007 - Aug 2017 (10 years 1 month)
WTSupport Lead
Wipro Technologies
Jul 2007 - Aug 2017 (10 years 1 month)
Accomplished professional with over 13 years in customer service.
Experience
Bilingual Customer Service Representative
USCB America
Apr 2024 - Feb 2025 (10 months)
Gate Attendant
Delta Petroleum
Feb 2021 - Apr 2024 (3 years 2 months)
Customer Service Representative
ABS Financial Service
Feb 2019 - Jan 2021 (1 year 11 months)
DWAspiring cybersecurity apprentice with a foundation in IT support.
Experience
IT Support Intern
Diversity Cyber Council
Jun 2025 - Present (5 months)
Cybersecurity Apprentice
Diversity Cyber Council
Jun 2025 - Present (5 months)
Night Manager
ADDedicated Fincrime Analyst with expertise in fraud investigations.
Experience
Fincrime Analyst (FIU)
Revolut
Sep 2024 - Present (1 year 2 months)
Investigation Specialist (Fraud Analyst)
Amazon
Mar 2023 - Present (2 years 8 months)
ERC DLS (MyHR Live Support)
ELDedicated virtual assistant helping businesses streamline operations.
Experience
Virtual Assistant
EVALABOR
Jan 2023 - Jan 2024 (1 year)
E-commerce Assistant
Ticket Bash Company
Jan 2023 - Jan 2024 (1 year)
SSExperienced Process Associate with expertise in technical task management.
Experience
Process Associate
Gallagher L.L.P
Jan 2022 - Jul 2024 (2 years 6 months)
JK
Netherlands85k-100k EUR
I am a Senior Mobile Engineer with a management background based in Amsterdam, Netherlands.
Experience
NASenior Software Engineer
Navan
Feb 2022 - Dec 2023 (1 year 10 months)
MESoftware Engineer
Meta
Jul 2020 - Dec 2021 (1 year 5 months)
WLDetail-oriented IT Field Technician with strong troubleshooting skills.
Experience
IT Field Technician
ENT & Allergy Associates, LLP
Oct 2022 - Present (3 years 1 month)
PRRC Operations Specialist
ENT & Allergy Associates, LLP
Feb 2019 - Oct 2022 (3 years 8 months)
Legal Assistant
I have experience in Telecoms, customer service, as well as fault finding and provisioning.
Experience
Provisioning Co-ordinator - Wholesale
Giacom
Jan 2025 - Present (10 months)
Fibre Optic Splicing Engineer
TotalCare
Aug 2024 - Jan 2025 (5 months)
Customer Service Advisor
TV Licence
DOExperienced Customer Support Specialist with 4+ years in SaaS, fintech, and mobility industries.
Experience
Customer Support Specialist
Yego Mobility
Jan 2023 - Present (2 years 10 months)
Administrative Agent
Yopachris Consultancy
Jan 2022 - Feb 2022 (1 month)
Customer Care Representative
MMAWS Certified Solutions Architect with extensive experience in software development.
Experience
Tech Lead - Site Reliable Engineer
Vertafore India Pvt. Ltd.
Jun 2021 - Present (4 years 5 months)
Solution Architect
StayinFront India Pvt. Ltd.
Sep 2019 - Jun 2021 (1 year 9 months)
Team Lead
MKTalent Acquisition partner focused on building scalable hiring pipelines.
Experience
Talent Acquisition Specialist
Educational Center Erudit
Feb 2025 - Present (9 months)
Talent Acquisition Partner
Rhinotales LLP
Sep 2024 - Jan 2025 (4 months)
Russian Interpreter
Defrilex
Jul 2023 - Sep 2024 (1 year 2 months)
ANMultifaceted communications professional skilled in media and operations.
Experience
Agent Assistant
Entourage Talent Agency
Jul 2025 - Present (4 months)
Executive Assistant
Jonathan Adler
May 2024 - Mar 2025 (10 months)
Feature Writing Intern
Music Mecca
Jan 2023 - May 2023 (4 months)
AVInternational business graduate with 2.5 years’ full-time experience across Fintech + IT Consulting
Experience
Business Analyst
ABeam Consulting
Oct 2022 - Present (3 years 1 month)
HOCustomer Success Executive
Hodlnaut
Nov 2021 - Jul 2022 (8 months)
NWDigital Marketing Analyst Intern
I am an operations leader driving data-driven process improvements and CRM reporting excellence.
Experience
Customer Operations Lead
RentReporters
Jan 2023 - Apr 2025 (2 years 3 months)
Owner & Operator
Treat Me Desserts
Sep 2017 - Jan 2023 (5 years 4 months)
Escrow Assistant
National Title Lathram Pou & Assoc.
Sep 2015 - Sep 2017 (2 years)
I am a Java software engineer specializing in cloud-native systems, data streaming, and financial-clearing platforms.
Experience
NASoftware Engineer
Nasdaq
Jun 2024 - Present (1 year 5 months)
ZUSDE 3
Zuora
Jun 2022 - Feb 2024 (1 year 8 months)
CISoftware Development Engineer
Cisco
Mar 2020 - May 2022 (2 years 2 months)
I am a full-stack software engineer specializing in cloud-native web applications.
Experience
STGraduate IT Assistant
Stevens Institute of Technology
Aug 2024 - May 2025 (9 months)
Software Engineer
Propix Technologies
Aug 2020 - Jul 2023 (2 years 11 months)
IHDriven client relations representative with a passion for problem-solving.
Experience
Senior Client Relations Representative
IG Wealth Management
Apr 2022 - Present (3 years 7 months)
Junior Field Analyst
Baelio Tecnologies Inc.
Feb 2021 - Dec 2022 (1 year 10 months)
Technical Support
24/7 Intouch
SKIT Executive Engineer with expertise in IT infrastructure and automation.
Experience
IT Executive Engineer
Prama Hikvision India PVT LTD
Aug 2023 - Present (2 years 3 months)
L2 Support Engineer
Sugarbox Networks PVT LTD
Jan 2022 - Aug 2023 (1 year 7 months)
Sr. Technical Representative, Operations
AAVersatile Infrastructure and DevOps Engineer with hands-on experience.
Experience
ILInfrastructure and DevOps Engineer
Intel Technology India Private Ltd
Feb 2022 - Present (3 years 9 months)
System Programmer
Infosys Limited
Feb 2015 - Apr 2016 (1 year 2 months)
Intern and Software Engineer
Receptionist
Trio Electric
Oct 2018 - Feb 2019 (4 months)
Receptionist-Scheduler
Gulf Coast Community Center Service Association
Apr 2012 - Sep 2018 (6 years 5 months)
McDonald's
Apr 2021 - Present (4 years 7 months)
Owner & IT Consultant
Innovative Tsaleach Enterprises
Jan 2020 - Present (5 years 10 months)
Customer Care / IT Help Desk Support
Vector Marketing
Jan 2012 - Present (13 years 10 months)
Amazon
Jan 2022 - Present (3 years 10 months)
WAEngineering Manager
Wayfair
Sep 2016 - Jul 2020 (3 years 10 months)
DUiOS Mobile Developer
DuetHealth
Aug 2013 - Sep 2016 (3 years 1 month)
Ball & Ferrari, P.C.
Jul 2018 - Jan 2019 (6 months)
Mar 2024 - Jul 2024 (4 months)
VoIP Engineer / Faults Helpdesk
Ridgewall Ltd
Jul 2022 - Nov 2023 (1 year 4 months)
Transport Controller / Planner
First Bus
Sep 2021 - Jun 2022 (9 months)
Vision Canada Immigration
Jan 2021 - Jan 2022 (1 year)
Customer Support Representative
Bet Lion Zumandu Limited
Jan 2020 - Jan 2021 (1 year)
StayinFront India Pvt. Ltd.
Sep 2016 - Sep 2019 (3 years)
Sr. Technical Support Engineer
StayinFront India Pvt. Ltd.
Aug 2014 - Sep 2016 (2 years 1 month)
Sr. Software Engineer
StayinFront India Pvt. Ltd.
Oct 2010 - Aug 2014 (3 years 10 months)
Customer Support Specialist
Q Core Company
Mar 2023 - Jul 2023 (4 months)
Sales Representative
Geberich
Sep 2022 - Mar 2023 (6 months)
Library Assistant
Prisoner Express
Oct 2022 - Mar 2023 (5 months)
New Wealth
Sep 2020 - Mar 2021 (6 months)
SSSoftware Developer
Sopra Steria
Oct 2018 - Feb 2020 (1 year 4 months)
COSoftware Developer
Cognizant
Aug 2014 - Oct 2018 (4 years 2 months)
May 2018 - Dec 2020 (2 years 7 months)
Convergys India Service PVT LTD
Dec 2020 - Jan 2022 (1 year 1 month)
Infosys Limited
Feb 2015 - Apr 2016 (1 year 2 months)
