Jerry Okowele

Fabricated, analyzed, and tested fiber-optic links, and processed and interpreted signals or sensor data. Achieved project deadlines by coordinating with contractors to manage performance.

Translated complex technical issues into digestible language for non-technical users, and installed, configured, tested, and maintained operating systems, application software, and system management tools. Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Coordinated team exercises and group discussions to increase training engagement, and identified skills and knowledge gaps, tailoring workshops appropriately. Managed backup and recovery of data assets to safeguard system availability.

Established, repaired, and optimized networks by installing wiring, cabling, and devices. Monitored systems in operation and quickly troubleshot errors, and configured systems according to prescribed software and hardware frameworks.

Maintained detailed documentation through all phases of development, testing, and analysis to enhance organizational productivity. Investigated hardware product issues involving materials and software, and devised solutions.

Completed a Bachelor of Science degree in Computer Science. Gained foundational knowledge and skills in various aspects of computing.

Obtained a professional certification in CISCO Certified Networking Associates. Developed expertise in network configuration, maintenance, and troubleshooting.