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RJExperienced across healthcare, and customer service industries.
Experience
Senior Supervisor, Remote Engagement Center
Optum Health/UnitedHealthcare
Jan 2020 - Present (5 years 10 months)
Senior Account Manager/Team Lead
Advantage Solutions
Aug 2015 - Present (10 years 3 months)
Billing Specialist/Quality Assurance, Member Services
NationsHealth
Aug 2011 - Present (14 years 3 months)
Customer Service Manager/Merchant Manager
JPay Inc. Corporate Office
Jul 2007 - Present (18 years 4 months)
Transportation Security Officer
Department of Homeland Security
Apr 2004 - Present (21 years 7 months)
VGEnergetic customer service representative with over 4 years of experience.
Experience
Flow Customer Service Agent
Advantage Communication
Nov 2023 - Present (2 years)
Waitress/Server
Plushh Lounge
Nov 2022 - May 2023 (6 months)
Customer Service Representative - Remote
United States150k-200k USD
15+ Yrs Remote | Python expert | Backend & Systems Engineer | Full-stack | Linux | Web
Experience
NCSenior Software Engineer
Netwrix Corporation
Dec 2022 - Aug 2024 (1 year 8 months)
RNSenior Software Engineer
AKExperienced HR manager with expertise in recruitment and employee development.
Experience
Personalmanagerin
OneCareer GmbH
May 2023 - Present (2 years 6 months)
HR Managerin
Job AG Industrial Services GmbH
Jan 2023 - May 2023 (4 months)
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I am an IT professional specializing in macOS support and customer success.
Experience
OGAssociate Tech Support Analyst
Optum (UnitedHealth Group)
Feb 2023 - Mar 2025 (2 years 1 month)
OGSenior Tech Support Specialist
Optum (UnitedHealth Group)
Feb 2022 - Feb 2023 (1 year)
AIProduct Specialist
CAResults-oriented customer support specialist
Experience
Customer Support Specialist Team Lead
All Around Plumbing
Jan 2020 - Oct 2024 (4 years 9 months)
Client Relations Specialist
South West Industries
Aug 2013 - Dec 2019 (6 years 4 months)
Office Assistant II
San Bernardino County Transitional Office
Dependable customer service specialist skilled in CRM and data entry.
Experience
PCA / Caregiver
Private Client
Feb 2024 - Dec 2024 (10 months)
Cashier
IGA
Mar 2023 - Oct 2023 (7 months)
Delivery Driver
Papa John’s
Jan 2022 - Jan 2023 (1 year)
Cashier / Crew Member
India3k-8k SGD
Revenue and partnerships leader driving growth through product-led GTM and strategic alliances.
Experience
CTAssociate Vice President
CarTrade Tech
May 2022 - Present (3 years 6 months)
Global Business Strategy Lead
SDIndia50k-100k USD
Global Partnerships Manager with expertise in AI and business development.
Experience
KLGlobal Partnerships Manager
KiwiTech Technologies Pvt. Ltd.
May 2024 - Present (1 year 6 months)
MMExperienced social media content creator and business manager.
Experience
Social Media Content Creator
Freelance
Jan 2020 - Present (5 years 10 months)
Nurse Aid
Inokashira Hospital
Jan 2020 - Jan 2021 (1 year)
Journalist and Office Manager
The Asahi Shimbun Nairobi Bureau
Detail-oriented Data Annotation Specialist with 3+ years of experience.
Experience
Data Moderator
Ison Company
Oct 2023 - Present (2 years 1 month)
Loss Management Officer
Trikand Company
Jun 2023 - Oct 2023 (4 months)
Sales Associate
Copia Kenya
Nov 2022 - May 2023 (6 months)
FOCustomer-focused administrative and customer service professional driving client satisfaction.
Experience
Real Estate Marketing Affiliate
Tochecks Integrated Services Ltd
Jan 2023 - Present (2 years 10 months)
Administrative Officer
Britarch School
Jan 2021 - Jan 2023 (2 years)
Customer Service Team Lead
CM
Uruguay17k-24k USD
Client-focused professional skilled in coordination, strategy, and performance optimization.
Experience
Account Manager – E-commerce & Digital Projects
Drop Zero Digital
Jan 2024 - Apr 2025 (1 year 3 months)
NJBilingual logistics specialist with expertise in project management.
Experience
Logistics Coordinator
Lean Solutions Group
Jun 2024 - Present (1 year 5 months)
Bilingual Sales Agent
New Wave Family Group
Jul 2023 - Aug 2024 (1 year 1 month)
Quality Assurance Agent
SSOperations and customer support leader specialized in iGaming KYC and AML compliance.
Experience
Team Lead - Customer Service
NDA
Oct 2024 - Present (1 year 1 month)
Customer Support Specialist
NDA
Feb 2023 - Sep 2024 (1 year 7 months)
Customer Support Specialist
Teamwhale
Sep 2020 - Feb 2023 (2 years 5 months)
Accounting and taxation professional specializing in U.S. and Indian standards.
Experience
Accountant & Fund Specialist
Freelance
Jan 2024 - Present (1 year 10 months)
GST Practitioner
Self-Employed
Jan 2017 - Present (8 years 10 months)
Income Tax Return Practitioner
MMExperienced specialist in contract management and sales support.
Experience
Specialist for Contracts & Remote Support
PZU SA
Oct 2023 - Present (2 years 1 month)
Multiagency Sales Organizer
Vistula University
Jan 2023 - Sep 2023 (8 months)
Sales Support Specialist
Sales Support Team
Jun 2021 - Dec 2022 (1 year 6 months)
Document Control Specialist experienced in EDMS, quality records, and process support.
Experience
Document Control Specialist
Miramar Metal Processing
Jan 2024 - Present (1 year 10 months)
Document Control Specialist
Arena Pharmaceuticals
Jul 2019 - Dec 2020 (1 year 5 months)
Sales & Delivery Associate
MJGenAI Product Manager for startup and launch of 14 MVPs on last 12 months.
Experience
Product Manager
AE Studio
Jun 2022 - Sep 2023 (1 year 3 months)
Product Manager / Scrum Master
WestJet
Apr 2021 - Jun 2022 (1 year 2 months)
Project Manager / Scrum Master
Canadian Pacific Railway
Apr 2018 - Apr 2021 (2 years 11 months)
Customer-centric professional with a passion for user experience.
Experience
Customer Support Representative / Admin. Specialist
Atento
Feb 2017 - Mar 2025 (8 years 1 month)
Biolife Energy System
Jun 2020 - Sep 2022 (2 years 3 months)
Waitress/Food Server
Lucky Strike Seafood Bar & Grill
Jan 2019 - Jul 2020 (1 year 6 months)
Waitress/Food Server
Scotchies Thyme
Sep 2018 - Jan 2019 (4 months)
Remediant (now part of Netwrix)
May 2019 - Dec 2022 (3 years 7 months)
Senior & Lead Developer
Casinfo Systems
Sep 2011 - May 2019 (7 years 8 months)
Development Owner/ Lead Developer
Oleg Pryadko Development
Sep 2008 - Jan 2019 (10 years 4 months)
Apple, Inc.
Sep 2019 - Feb 2022 (2 years 5 months)
Independent IT Technician
Bowles Tech Consulting
Jun 2018 - Sep 2019 (1 year 3 months)
Co-founder/Vice President
DontDitchItFixIt, LLC
May 2010 - May 2018 (8 years)
Dec 2009 - May 2013 (3 years 5 months)
College Board President
Mira Costa Community College
Jan 2020 - Present (5 years 10 months)
Board President
Vista High School Football Club
Jan 2020 - Present (5 years 10 months)
KFC
May 2021 - Dec 2021 (7 months)
Customer Service Representative
Page Talk
Jun 2017 - Apr 2019 (1 year 10 months)
Engati Inc Solutions
Jun 2017 - Apr 2022 (4 years 10 months)
Global Partnership Manager
Confidential Company
Business Development - U.S.
R Systems International Ltd.
Jun 2022 - May 2024 (1 year 11 months)
Senior Consultant
Hancom Group
Mar 2022 - Jun 2022 (3 months)
Regional Sales Manager
Juana Technologies Pvt. Ltd.
Sep 2019 - Mar 2022 (2 years 6 months)
Jan 2009 - Jan 2021 (12 years)
Proprietor
POCHA 254 Ramen Bar
Jan 2016 - Feb 2020 (4 years 1 month)
Proprietor
Susan House Cleaners
Jan 2003 - Apr 2008 (5 years 3 months)
Data Annotation Specialist
Verbit
Aug 2019 - Jan 2023 (3 years 5 months)
Event Coordinator
Classic Party Group
Feb 2019 - Jul 2022 (3 years 5 months)
Betfarm Entertainment
Jan 2019 - Jan 2021 (2 years)
New Wave Family Group
Oct 2023 - Jun 2024 (8 months)
Business Development Executive
OYO Weddingz
Aug 2019 - Jun 2020 (10 months)
Talent Acquisition Specialist
MYHR
Mar 2017 - Jul 2019 (2 years 4 months)
Self-Employed
Jan 2012 - Present (13 years 10 months)
Tax Professional
Amul Paints India
Jan 2000 - Present (25 years 10 months)
Financial Consultant
U.S. Non-Profit Organization
Fresh Infusion Manufacturing
May 2018 - Jul 2019 (1 year 2 months)
Customer Service Technician
Superior Care Pharmacy
Sep 2017 - May 2018 (8 months)
TSDocument Specialist
Thermo Fisher Scientific
Feb 2017 - Sep 2017 (7 months)
Business System Analyst / Scrum Master
EPAM System Ltd
Aug 2015 - Apr 2018 (2 years 8 months)
Business System Analyst
IBM
Jan 2005 - Aug 2015 (10 years 7 months)
