Vasuanna GreenVG
Open to opportunities

Vasuanna Green

@vasuannagreen

Energetic customer service representative with over 4 years of experience.

Jamaica

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

As an energetic and optimistic customer service representative, I bring over 4 years of experience in various roles, including customer service agent, waitress, and cashier. My journey has equipped me with the skills to build sustainable relationships with customers through open communication and a commitment to resolving their issues effectively. I thrive in fast-paced environments and am dedicated to providing exceptional service.

Throughout my career, I have demonstrated my ability to handle customer inquiries and complaints with professionalism and empathy. My experience at Advantage Communication has honed my skills in technical support and customer relationship management, while my roles in the food service industry have strengthened my ability to work under pressure and maintain a positive atmosphere. I am always eager to learn and adapt, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

AC
Current

Flow Customer Service Agent

Advantage Communication

Nov 2023 - Present (1 year 7 months)

As a Flow Customer Service Agent, I build sustainable relationships with customers through open communication, accurately record account details, and resolve technical issues by clarifying complaints and providing effective solutions.

PL

Waitress/Server

Plushh Lounge

Nov 2022 - May 2023 (6 months)

In my role as a Waitress at Plushh Lounge, I greeted customers, took orders, served food, and ensured timely service while providing excellent customer service and maintaining a clean workspace.

BS

Customer Service Representative - Remote

Biolife Energy System

Jun 2020 - Sep 2022 (2 years 3 months)

As a remote Customer Service Representative, I met sales targets, handled customer complaints via various communication channels, and built sustainable relationships through effective communication.

LG

Waitress/Food Server

Lucky Strike Seafood Bar & Grill

Jan 2019 - Jul 2020 (1 year 6 months)

At Lucky Strike Seafood Bar & Grill, I greeted customers, took orders, upsold menu items, and ensured cleanliness while providing excellent customer service and adhering to safety regulations.

ST

Waitress/Food Server

Scotchies Thyme

Sep 2018 - Jan 2019 (4 months)

In my role at Scotchies Thyme, I greeted guests, took orders, processed transactions, and resolved complaints while ensuring responsible alcohol service.

AH

Housekeeper

Altamont Hotel

Jan 2018 - Jun 2018 (5 months)

As a Housekeeper at Altamont Hotel, I maintained cleanliness in guest rooms and public areas, ensuring all supplies were stocked and rooms were ready for guests.

Education

Degrees, certifications, and relevant coursework

NS

Norman Manley High School

High School Diploma, General Education

2011 - 2016

Completed high school education with a focus on computer literacy, English language proficiency, and basic mathematics. Developed skills in effective communication and critical thinking.

Tech stack

Software and tools used professionally

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Vasuanna Green - Flow Customer Service Agent - Advantage Communication | Himalayas