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Friday OkanFO
Open to opportunities

Friday Okan

@fridayokan

Customer-focused administrative and customer service professional driving client satisfaction.

Nigeria
Message

What I'm looking for

I seek a client-focused role where I can lead teams, improve operations, and support sales/marketing while growing professionally.

I am an experienced, client-focused customer service and administrative professional with over five years of cross-functional experience in customer relations, administrative support, and real estate marketing. I have supervised teams, resolved escalated complaints, streamlined operations, and supported sales and marketing initiatives to improve service delivery and business outcomes.

My background includes real estate marketing, school administrative management, and leading customer service teams where I coached staff, implemented workflow improvements, and maintained strong stakeholder relationships. I bring strong communication, problem-solving, and team leadership skills, and I am completing a PGD to further strengthen my professional qualifications.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Bingham University logoBU

Bingham University

Postgraduate Diploma, Postgraduate Studies

Postgraduate Diploma (in view) at Bingham University, expected completion in 2025.

University of Calabar logoUC

University of Calabar

Bachelor of Science, Unknown

Completed a Bachelor of Science degree at the University of Calabar, graduating in 2018.

Tech stack

Software and tools used professionally

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Friday Okan - Real Estate Marketing Affiliate - Tochecks Integrated Services Ltd | Himalayas