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Customer-focused IT support specialist delivering reliable technical solutions and user onboarding.
Experience
ICT Assistant
Zimbabwe Consolidated Diamond Company
Apr 2022 - Present (3 years 7 months)
ICT Graduate Trainee
First Mutual Holdings
Jul 2021 - Mar 2022 (8 months)
ICT Intern
Zimbabwe Consolidated Diamond Company
Sep 2018 - Jul 2019 (10 months)
Experienced Claims Specialist with a decade in healthcare claims processing.
Experience
Claims Intake Advocate
Cigna Supplemental
May 2023 - Present (2 years 6 months)
Eligibility Advocate/Billing Specialist
Express Scripts (Accredo)
Sep 2021 - May 2023 (1 year 8 months)
Medical Claims Collector /Provider Relations
I am an Encompass LOS administrator optimizing mortgage workflows and automation.
Experience
Encompass Admin 1
Mortgage Workflow Partners
Mar 2025 - Present (8 months)
Encompass Admin/Compliance
Momentum Loans
Dec 2024 - Jan 2025 (1 month)
Encompass Admin
Mutual Of Omaha
Jun 2024 - Nov 2024 (5 months)
Credentialing coordinator with over 3 years of experience.
Experience
Credentialing Coordinator
Array Behavioral Care
Jun 2023 - Jun 2024 (11 months)
Credentialing Coordinator
MAS Medical Staffing
Feb 2022 - Feb 2023 (11 months)
Mortgage/Equity Pipeline Processor
Northeast Credit Union
Mar 2020 - Feb 2022 (1 year 11 months)
Experienced implementation specialist with a decade in sourcing.
Experience
Implementation Specialist
Retraced GmbH
Feb 2023 - Present (2 years 9 months)
Merchandiser
Shanghai Expo
Jul 2021 - Jun 2022 (11 months)
Merchandiser
Xiamen Daren Supplier Chain Management
Jul 2018 - Jul 2021 (2 years 11 months)
70k-100k USD
Experienced Talent Acquisition Partner specializing in technical recruitment.
Experience
Talent Acquisition Partner
MED-EL Corporation
Mar 2024 - Aug 2024 (5 months)
Senior Talent Acquisition Specialist, Team Lead, IT and Tech
Results-driven healthcare insurance specialist with extensive experience.
Experience
Medical Biller
Meadows Healthcare LLC
Jan 2025 - Present (10 months)
Medical Claims Specialist
KMC MAG Solutions
Jun 2023 - Jan 2025 (1 year 7 months)
Medical Claims Specialist
Med Metrix Inc
Experienced healthcare reimbursement professional with expertise in specialty pharmacy.
Experience
Operations & Customer Relations Coordinator
Wolfs Head
Jul 2023 - Present (2 years 4 months)
Reimbursement Specialist (Neurology)
Genentech Access Solutions
Apr 2020 - Jul 2023 (3 years 3 months)
Case Manager (Ophthalmology)
Genentech Access Solutions
Sep 2019 - Jul 2023 (3 years 10 months)
Dedicated HR Associate with a focus on organizational growth.
Experience
HR Associate
NGA HR Pvt. Ltd
Dec 2018 - Dec 2019 (1 year)
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Medical Billing Specialist focused on RCM, denial management, and HIPAA-compliant revenue optimization.
Experience
Medical Billing Specialist
Freelance
May 2024 - Present (1 year 6 months)
Medical Billing Specialist
Nobility Medical Billing Services
Jan 2022 - Mar 2024 (2 years 2 months)
Results-driven Talent Acquisition Manager with expertise in recruitment.
Experience
Talent Acquisition Manager
Alorica Bulgaria
Jan 2022 - Present (3 years 10 months)
Talent Acquisition Specialist
Alorica Bulgaria
Jan 2021 - Present (4 years 10 months)
Junior Recruiter
Detail-oriented KYC and documentation professional experienced in loans, client onboarding, and compliance.
Experience
Documentation Executive
ASK Wealth Advisors Private Limited
Nov 2023 - Apr 2025 (1 year 5 months)
Loan Processing Officer
Pratham Finance Consultancy
Mar 2022 - Oct 2023 (1 year 7 months)
Front Office Executive
Vodafone Mini Store
Feb 2021 - Feb 2022 (1 year)
Dedicated RCM and Credentialing Specialist with extensive medical billing expertise.
Experience
Home Health Specialist
Immigrant Elder Home Care LLC
Jan 2023 - Present (2 years 10 months)
Dental AR Specialist
Power Dental Group
Jan 2023 - Present (2 years 10 months)
RCM Specialist
People and Culture professional specializing in onboarding and HR operations.
Experience
People and Culture Coordinator
Datacom IT Systems (PHIL) Inc.
Sep 2023 - Present (2 years 2 months)
Senior Executive, Onboarding
IGT Technologies Philippines, Inc.
Sep 2019 - Sep 2023 (4 years)
Associate, HR
Experienced bilingual professional in medical billing and coding.
Experience
Intake Enrollment Coordinator
Medix Inc
Apr 2024 - Mar 2025 (11 months)
Tech Support Analyst I
Inovalon Inc.
Jul 2022 - Jan 2024 (1 year 6 months)
Patient Relations Representative
Women’s Care Enterprises
Sep 2021 - Jun 2022 (9 months)
Dedicated HR Associate with a focus on employee engagement and compliance.
Experience
HR Associate
Hazesoft PL
Jun 2022 - Aug 2024 (2 years 2 months)
Experienced administrative assistant delivering 18 years of reliable executive support.
Experience
HR Internal Services Assistant
Advancenet Group
Jan 2021 - Present (4 years 10 months)
Personal Assistant to General Manager
Fidelity Security Group
Jan 2018 - Jan 2021 (3 years)
Personal Assistant to Managing Director
Experienced Healthcare Implementation Support Analyst with a proven track record.
Experience
Healthcare Implementation Support Analyst
Chirotouch / PracticeTek
Jun 2024 - Present (1 year 5 months)
Managed Care Billing Customer Service
National Vision
Jan 2024 - Jun 2024 (5 months)
ISP Client Support Specialist 2
Organized virtual assistant with HR, IT support, and administrative expertise.
Experience
Office IT Staff / HR Assistant
NDCC Manpower Services
Mar 2019 - Sep 2025 (6 years 6 months)
Dedicated Life Insurance Enrollment Specialist with strong customer engagement skills.
Experience
Life Insurance Enrollment Specialist
Globe Life
Jan 2025 - Present (10 months)
Recruiting Solutions
May 2012 - Sep 2021 (9 years 4 months)
TPO Admin
Union Home Mortgage
Apr 2024 - Jun 2024 (2 months)
LOS Admin 1
Academy Mortgage
Mar 2019 - Apr 2024 (5 years 1 month)
Merchandiser
Topsondown Shanghai Office
Jul 2010 - Jul 2013 (3 years)
Merchandiser
Shanghai Lucy Co., Ltd
Jul 2010 - Jul 2013 (3 years)
On-Board Companies
Nov 2020 - Jun 2023 (2 years 7 months)
Talent Acquisition Consultant
FoundHuman
Jan 2022 - Jun 2022 (5 months)
Corporate Recruiter
Swissport
Jan 2020 - Jul 2020 (6 months)
Area Sales and People Manager
Mattress Firm
Aug 2012 - Jan 2020 (7 years 5 months)
Sep 2022 - Apr 2023 (7 months)
Provider Service Center
Sagility Healthcare
Jul 2019 - Sep 2022 (3 years 2 months)
Insurance Specialist
Reproductive Partners Medical Group
Oct 2018 - Oct 2019 (1 year)
Reimbursement Specialist
Tandem Diabetes Care
Sep 2018 - Oct 2018 (1 month)
Alorica Bulgaria
Jan 2020 - Present (5 years 10 months)
Collection Executive
People Interactive India Private Limited
Feb 2020 - Jan 2021 (11 months)
Innovative Lab Solutions
Jan 2021 - Present (4 years 10 months)
AR Supervisor
Medcare MSO Company
Jan 2020 - Present (5 years 10 months)
RCM Specialist
NOVA Diagnostic LAB
Jan 2020 - Present (5 years 10 months)
IGT Technologies Philippines, Inc.
Apr 2019 - Sep 2019 (5 months)
Call Center Representative/Front Desk Rep
Suncoast Community Health Centers
Oct 2020 - Sep 2021 (11 months)
Support Coordinator
Healthfirst Management Inc.
Aug 2015 - Jul 2020 (4 years 11 months)
CTL Group Holdings (Pty) Ltd
Jan 2014 - Jan 2018 (4 years)
Personal Assistant to Group IS Manager
Fidelity Security Group
Jan 2010 - Jan 2014 (4 years)
Personal Assistant to Managing Directors
Terrabit Business Solutions
Jan 2010 - Jan 2014 (4 years)
Primerica
Aug 2021 - Jan 2024 (2 years 5 months)