Mandy Smith

I am a seasoned healthcare reimbursement professional with extensive experience in specialty pharmacy, payer policy research, and patient access solutions. My career is distinguished by a consistent record of successfully addressing complex reimbursement issues and enhancing payer compliance. I am committed to improving patient outcomes through effective problem-solving and operational excellence.

In my most recent position, I focused on full-time medical coding studies. Prior to that, as a Reimbursement Specialist at Genentech, I established and maintained a comprehensive internal payer database, which significantly enhanced cross-functional efficiency and the accuracy of payer policies. My initiatives resulted in a 10% increase in prior authorization approval rates, reflecting my ability to foster collaboration among teams and streamline processes.

Throughout my career, I have been dedicated to facilitating access to healthcare for under insured patients and ensuring equitable treatment options. My roles as a Case Manager and Insurance Specialist have provided me with the skills necessary to educate patients about their insurance coverage, secure prior authorizations, and enhance patient satisfaction scores. I am passionate about utilizing my expertise to create a meaningful impact within the healthcare industry.