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Compassionate professional transitioning to Remote Customer Service Representative.
Experience
Patient Care Technician
Michigan Medicine
Oct 2024 - Present (1 year 1 month)
Remote Administrative Support & Client Services
Self-Employed / Freelance
Jan 2023 - Present (2 years 10 months)
Mail Processing Assistant
JPMorgan Chase
Jan 2022 - Dec 2022 (11 months)
Bilingual customer-service focused dental receptionist and assistant with strong appointment coordination skills.
Experience
Patient Care Specialist
Contact Center Dominicana
Jul 2025 - Oct 2025 (3 months)
Receptionist / Dental Assistant
New England Dental
Jul 2023 - Jun 2025 (1 year 11 months)
JFDetail-oriented healthcare professional with 7 years of experience.
Experience
Medical Practice Tech
OhioHealth
Jul 2024 - Present (1 year 4 months)
Patient Support Assistant
OhioHealth
Nov 2022 - Present (3 years)
Patient Service Representative
Compassionate Family Nurse Practitioner with extensive patient care expertise.
Experience
Chief Nurse Practitioner
Remote Care Partners
Sep 2019 - Present (6 years 2 months)
Family Nurse Practitioner
United Healthcare - Optum House Calls
Jan 2018 - Present (7 years 10 months)
Organized healthcare professional with expertise in patient services and recruitment.
Experience
PSC Lead
Novant Health Pediatrics Symphony Park
Apr 2022 - Present (3 years 7 months)
PSC IV
Novant Health Cancer Institute
Oct 2020 - Present (5 years 1 month)
Recruiter/Training Coordinator
Experienced Medical Assistant dedicated to enhancing patient care.
Experience
Teacher's Aide
Brownstown Elementary School
Feb 2017 - Present (8 years 9 months)
Medical Assistant/Supervisor
CMG Family Wellness
Jun 2013 - Jan 2016 (2 years 7 months)
Medical Assistant
Cerner Healthcare - NVIC Clinic
Jan 2011 - Jun 2014 (3 years 5 months)
United States50k-100k USD
Trilingual patient services professional delivering empathetic, efficient remote customer support.
Experience
THAmbulatory Service Representative
Texas Children’s Hospital
Jan 2024 - Present (1 year 10 months)
Dedicated LPN with a strong focus on patient-centered care.
Experience
LPN-Med/Surg/Tele
HCA Florida Bayonet Point Hospital
Sep 2023 - Present (2 years 2 months)
LPN-Med/Surg/Tele
HCA Florida Bayonet Point Hospital
Sep 2023 - Present (2 years 2 months)
LPN-Nurse Triage
Compassionate registered nurse dedicated to providing quality patient care.
Experience
Registered Nurse
Kaiser Medical Center Zion
Oct 2024 - Present (1 year 1 month)
Registered Nurse, SSRS Float Pool
Scripps Health
Jan 2022 - Jun 2024 (2 years 5 months)
Travel Nurse, SSRS Float Pool
Scripps Health
VHDedicated customer support specialist with strong communication skills.
Experience
Remote Customer Support Specialist
Fidelis Care
Aug 2022 - Present (3 years 3 months)
Patient Service Representative
Borg and Ide Radiology
Mar 2021 - Present (4 years 8 months)
Bilingual patient registration and medical billing specialist experienced with EPIC and insurance verification.
Experience
Medical Billing Administrator
NeighborHealth Center
Apr 2024 - Feb 2025 (10 months)
Scheduler
NeighborHealth Center
Jan 2023 - Apr 2024 (1 year 3 months)
Patient Registration Representative
NeighborHealth Center
Nov 2021 - Dec 2023 (2 years 1 month)
Dedicated registered nurse passionate about direct patient care.
Experience
Registered Nurse
Ephraim McDowell Regional Medical Center
May 2013 - Present (12 years 6 months)
Nursing Assistant
Ephraim McDowell Regional Medical Center
Jan 2008 - Present (17 years 10 months)
APDetail-oriented patient intake specialist with strong communication skills.
Experience
Patient Intake & Communication Specialist
Midwest Vision Partners
Apr 2024 - Present (1 year 7 months)
Customer Service Representative
Codonics, Inc.
May 2023 - Apr 2024 (11 months)
Dedicated caregiver with a passion for patient care and support.
Experience
Caregiver
Rock Garden Nursing Home
Sep 2023 - Present (2 years 2 months)
Assistant Teacher
S.L. Blake Early Childhood Institution
Mar 2023 - Present (2 years 8 months)
Patient Caregiver
Dedicated registered nurse with a focus on surgical care excellence.
Experience
Operating Room Circulator
Turkey Creek Medical Center
Nov 2022 - Present (3 years)
Registered Nurse General Surgery
Summit Health
Apr 2021 - Present (4 years 7 months)
Experienced RN with over 20 years in patient care coordination.
Experience
Transitions Team Nurse
Florida Blue Cross Blue Shield
Feb 2024 - Mar 2025 (1 year 1 month)
HIT Continued Stay Nurse
Florida Blue Cross Blue Shield
Feb 2019 - Feb 2024 (5 years)
Rehab Case Manager
Orlando Regional Medical Center
Apr 2016 - Feb 2019 (2 years 10 months)
SCCompassionate medical assistant dedicated to patient care and support.
Experience
Care Coach
24OurCare
Feb 2025 - Present (9 months)
Medical Assistant
Oklahoma State University
Dec 2023 - Feb 2025 (1 year 2 months)
Administrative Assistant | Patient Access Representative
Ascension St. John
Apr 2022 - Aug 2023 (1 year 4 months)
Dedicated registered nurse with extensive critical care and oncology experience.
Experience
Oncology Infusion Registered Nurse
Texas Oncology
Mar 2022 - Dec 2023 (1 year 9 months)
Floor Staff Registered Nurse
Longview Regional Medical Center
Jan 2018 - Jun 2020 (2 years 5 months)
Supervising Registered Nurse
Disability Services of the Southwest
Dec 2015 - Dec 2017 (2 years)
Empathetic healthcare professional with 10+ years in clinical, administrative, and remote patient access.
Experience
Remote Patient Access Representative
OBGYN Specialist
Jun 2023 - Jun 2025 (2 years)
Healthcare Assistant
A Plus Health Initiative
Jun 2019 - May 2023 (3 years 11 months)
Nurse (RMNCH)
Lutheran Mission Hospital
Jan 2011 - Dec 2017 (6 years 11 months)
Compassionate medical office specialist with strong patient-service skills.
Experience
Client Service Representative
Carolina Psychological Health Services
May 2019 - May 2024 (5 years)
ALCustomer Care Representative
Alorica
Aug 2016 - May 2018 (1 year 9 months)
Receptionist
Mount Kisco Medical Group
Jul 2012 - Jul 2016 (4 years)
OhioHealth
Apr 2021 - Present (4 years 7 months)
Patient Service Associate
OSU Physicians Inc.
Feb 2020 - Present (5 years 9 months)
Personal Care Assistant
Heinzerling Community
Dec 2018 - Present (6 years 11 months)
Family Nurse Practitioner
Sterling Medical Corporation - VA Health System
Jan 2009 - Present (16 years 10 months)
Family Nurse Practitioner
Central Georgia Kidney Specialists
Jul 2008 - Present (17 years 4 months)
Family Nurse Practitioner
The Medical Center of Central Georgia
Nov 2006 - Present (19 years)
Verigent LLC
May 2018 - Present (7 years 6 months)
Rehab Aide/Office Administrator
The Weston Group
Feb 2016 - Present (9 years 9 months)
Medical Assistant/Manager
Workplace Occupational and Wellness
Jun 2009 - Feb 2013 (3 years 8 months)
Clinical/Medical Assistant
St. Vincent Ascension Health - Med One Urgent Care
Dec 2004 - Jan 2011 (6 years 1 month)
Patient Care Coordinator
Crew Health Community
Oct 2022 - Jan 2024 (1 year 3 months)
Medical Receptionist
Orlando Immunology Center
Mar 2022 - Oct 2022 (7 months)
UGPatient Care Coordinator
UnitedHealth Group
Nov 2021 - Mar 2022 (4 months)
Business Office Spec and Trainer
26Health
May 2021 - Oct 2021 (5 months)
Orange Blossom Women's Group
Mar 2023 - Present (2 years 8 months)
LPN-Nurse Triage
Orange Blossom Women’s Group
Mar 2023 - Present (2 years 8 months)
LPN-OB Coordinator
Women's Care Florida
Nov 2021 - Present (4 years)
Jan 2022 - Jan 2023 (1 year)
Travel Nurse, MS/Telemetry
Northwestern Medicine
Oct 2021 - Dec 2021 (2 months)
Travel Nurse, MS/Telemetry
Baylor University Medical Center BSWH
Aug 2021 - Oct 2021 (2 months)
Patient Coordinator
Buffalo Medical Group
Nov 2020 - Present (5 years)
Customer Service Representative
Maximus
Sep 2019 - Present (6 years 2 months)
WARetail Associate
Walmart
Nov 2017 - Oct 2021 (3 years 11 months)
United Nursing Home
Sep 2022 - Present (3 years 2 months)
Private Caregiver
Private Care
Jan 2021 - Present (4 years 10 months)
Patient Access Coordinator
Robert Wood Johnson University Hospital
Jul 2018 - Present (7 years 4 months)
Patient Coordinator
Professional Physical Therapy
Jan 2016 - Present (9 years 10 months)
Utilization Management Nurse Associate
Aetna
Jan 2015 - Nov 2015 (10 months)
Patient Care Coordinator/Utilization Review
Humana Military
Jan 2009 - Apr 2011 (2 years 3 months)
Receptionist | Medical Assistant
Broken Arrow Family Clinic
Mar 2021 - Mar 2022 (1 year)
New Restaurant Opener | Shift Manager
Raising Canes Chicken Finger
Dec 2018 - Dec 2020 (2 years)
Home Health Registered Nurse
Accolade Homecare
Jun 2013 - Dec 2015 (2 years 6 months)
Supervising Registered Nurse
Disability Services of the Southwest
Oct 2008 - Jun 2013 (4 years 8 months)
Teaching Assistant
St. Aloysius
Sep 2007 - Jun 2011 (3 years 9 months)
