Nicole Hernandez
@nicolehernandez
Compassionate healthcare professional with strong communication skills.
What I'm looking for
I am a dedicated healthcare professional with a strong commitment to providing compassionate patient care. My experience as an Office Assistant and Patient Care Technician at Christiana Care has equipped me with the skills necessary to excel in a fast-paced healthcare environment. I am adept at registering patients, scheduling appointments, and performing clinical tasks such as vital sign monitoring and documentation of care.
Throughout my career, I have developed strong organizational and interpersonal skills, which have allowed me to effectively support both patients and healthcare teams. My background in managing patient health information and knowledge of medical terminology further enhances my ability to contribute positively to a team environment. I am passionate about ensuring that patients receive the highest quality of care and support during their healthcare journey.
Experience
Work history, roles, and key accomplishments
Office Assistance/Patient Care Tech
Christiana Care
Jun 2024 - Present (1 year)
Registered patients, scheduled appointments and procedures, and handled patient billing and insurance. Performed clinical tasks including vital sign monitoring, ADL support, and patient transfers.
Health Information Specialist
NYC Health & Hospital
Jul 2019 - Feb 2023 (3 years 7 months)
Managed and maintained patient health information within electronic systems. Collected patient demographics and insurance information, demonstrating knowledge of ICD-10/ICD-10 PCS.
Training Supervisor
Paulino’s Health Care Agency
Sep 2003 - Jun 2008 (4 years 9 months)
Assisted with the development and implementation of care plans, and provided direct resident care when necessary. Supervised and directed the work of Home Health Aides, and assisted with hiring and onboarding new staff.
Education
Degrees, certifications, and relevant coursework
Grace Dodge High School
High School Diploma, General Studies
Completed high school education at Grace Dodge High School. The curriculum provided a foundational understanding across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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