Open to opportunities

Mindy Robbins

@mindyrobbins

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Experienced Medical Assistant dedicated to enhancing patient care.

United States

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What I'm looking for

I seek a role that values patient-centered care and fosters professional growth.

With over 21 years of experience in the healthcare sector, I am a dedicated Medical Assistant committed to enhancing patient care and operational efficiency. My journey has equipped me with a visionary approach to healthcare, focusing on patient-centered solutions and innovative strategies that improve satisfaction and streamline processes. I pride myself on my effective communication and organizational skills, which are essential in advancing healthcare delivery.

Throughout my career, I have held various roles, including Teacher's Aide, where I foster a nurturing classroom atmosphere and promote student engagement. My previous positions as a Medical Assistant and Back Office Supervisor have allowed me to deliver compassionate patient care while managing back-office operations. I have a proven track record of maintaining accurate patient records, analyzing feedback to identify service gaps, and implementing improvements that enhance patient retention and satisfaction.

My educational background includes an Associate of Science in Medical Assisting, complemented by certifications in Phlebotomy and Medical Terminology. I am passionate about continuous learning and development, and I strive to create a positive impact in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Teacher's Aide

Current

Brownstown Elementary School

Feb 2017 - Present (8 years 3 months)

Developed a nurturing classroom atmosphere, enhancing student engagement and promoting collaboration. Collaborated with educators to create tailored instructional materials and monitored student progress through assessments. Managed all student grading and gradebook entries for 2nd grade, overseeing approximately 124 students.

Classroom Management Assessments Gradebook Management Collaboration Curriculum Development

Medical Assistant/Supervisor

CMG Family Wellness

Jun 2013 - Jan 2016 (2 years 7 months)

Managed back office operations and delivered compassionate patient care, ensuring smooth workflows and high patient satisfaction. Maintained accurate patient records and lab documentation, upholding regulatory compliance and data integrity. Implemented targeted improvements based on patient feedback, leading to increased patient retention.

Patient Care Back Office Operations Regulatory Compliance Inventory Management HIPAA

Medical Assistant

Cerner Healthcare - NVIC Clinic

Jan 2011 - Jun 2014 (3 years 5 months)

Assisted healthcare providers with patient examinations, ensuring comfort and clear communication to enhance patient experience. Maintained accurate patient records and managed appointment schedules, contributing to seamless operations and improved patient care. Monitored vital signs and reported changes, enabling timely interventions and enhancing patient safety.

Scheduling Vital Signs Triage

Medical Assistant/Manager

Workplace Occupational and Wellness

Jun 2009 - Feb 2013 (3 years 8 months)

Streamlined patient intake processes, enhancing operational efficiency and reducing wait times for appointments. Conducted thorough lab tests and analyzed results, ensuring accurate diagnoses and improved patient care. Provided compassionate support to patients and executed comprehensive staff training, leading to measurable improvements in care standards.

Patient Intake Lab Testing Patient Support Staff Training Efficiency Improvement Inventory Management Scheduling

Clinical/Medical Assistant

St. Vincent Ascension Health - Med One Urgent Care

Dec 2004 - Jan 2011 (6 years 1 month)

Provided compassionate patient care, enhancing comfort and trust, which improved patient satisfaction scores. Assisted in lab tests and procedures, enhancing diagnostic accuracy and contributing to timely treatment plans. Maintained accurate patient records and managed scheduling, ensuring seamless operations and compliance with healthcare regulations.

Patient Care Diagnostics Scheduling

Education

Degrees, certifications, and relevant coursework

Ivy Tech Community College

Associate of Science, Medical Assisting

Activities and societies: Dean's List Each Semester, Phlebotomy Certificate, Medical Terminology Certificate, CDL Certificate

Completed an Associate of Science degree in Medical Assisting. Achieved Dean's List recognition each semester. Obtained certifications in Phlebotomy, Medical Terminology, and CDL.