Niya Walters
@niyawalters
Experienced Medical Assistant and EMR consultant blending clinical care with healthcare IT and data abstraction.
What I'm looking for
I am an experienced Medical Assistant and EMR support consultant with five years of direct clinical experience and additional hands-on healthcare IT implementation work. I provide dependable patient care while supporting clinicians and IT teams during EHR system implementations and go-live support.
My background includes roles as a medical assistant, patient care technician, caregiver, and data abstractor for Epic, Cerner, Allscripts, and Meditech conversions. I have supported workflows across Ambulatory, Cadence, MyChart, Prelude, Cupid, ASAP, Optime and Soarian Financials.
I specialize in data abstraction, risk-adjustment documentation, EMR clinical support, helpdesk troubleshooting, and end-user training during implementations. I combine strong communication, documentation, and problem-solving skills with tools like ServiceNow, LogMeIn123, Five9, Cotiviti, and PeopleSoft.
I hold certifications in phlebotomy, medical assisting, CPR/First Aid, and have recent CPT Phlebotomy certification; I seek roles where I can bridge clinical care and health IT to improve patient outcomes and operational efficiency.
Experience
Work history, roles, and key accomplishments
Patient Care Tech II
AdventHealth Daytona Beach
Mar 2025 - Present (10 months)
Provides direct inpatient care including vital signs, hygiene, specimen collection, point-of-care testing, and patient advocacy while supporting unit workflow and safety standards.
Data Abstraction Specialist
Optimum / Intermountain Health
Jul 2025 - Aug 2025 (1 month)
Extracted clinical data from Allscripts and populated patient charts in Epic, and provided supplemental training and support to super-users and end-users during conversion tasks.
Caregiver
Concierge Care
Sep 2024 - Feb 2025 (5 months)
Provided personal care, medication reminders, transportation, meal preparation, light housekeeping, and companionship to clients, improving daily living and safety.
Medical Assistant
Jacksonville Institute Rehab Beaches
Oct 2022 - Aug 2024 (1 year 10 months)
Performed clinical and administrative duties including vitals, medication administration, assisting with procedures, scheduling, and patient record management to support office operations.
Data Abstractor (Night Shift)
ALKU / Memorial Health Illinois
May 2023 - Jul 2023 (2 months)
Extracted clinical data from Allscripts and migrated records into Epic while providing training and support to super-users and end-users during the conversion process.
Helpdesk Technician
OU Helpdesk / Optimum
May 2023 - Jun 2023 (1 month)
Provided tiered IT support by troubleshooting tickets, creating incidents in ServiceNow, assisting end-users via LogMeIn123 and Five9, and supporting workflow and documentation tasks.
Data Abstractor / Conversion
Huron
Jul 2022 - Sep 2022 (2 months)
Supported Cerner-to-Epic data conversion by extracting and mapping clinical records, contributing to workflow analysis, future-state design, and IT testing events.
Medical Assistant
Jacksonville Total Care
Mar 2019 - Apr 2022 (3 years 1 month)
Delivered clinical support including vitals, medication administration, patient history collection, procedure assistance, scheduling, and record filing to enhance clinic efficiency.
Caregiver
HarborChase
Oct 2017 - Aug 2018 (10 months)
Assisted residents with daily living activities, meal preparation, basic medical care, and provided companionship to support patient wellbeing in an assisted living setting.
Education
Degrees, certifications, and relevant coursework
University of Daytona
Bachelor of Science, Medicine
Pursuing a Bachelor in Science of Medicine at the University of Daytona, expected completion in August 2027.
Job Corps
Certified Laboratory Phlebotomist, Phlebotomy
Completed certification as a Laboratory Phlebotomist through Job Corps in January 2017.
Job Corps
Certified Medical Assistant, Medical Assisting
Completed certification as a Medical Assistant through Job Corps in January 2017.
Availability
Location
Authorized to work in
Job categories
Skills
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