At Optum, I own the product vision, roadmap, backlog, and release planning for the enterprise Notification Generation System, supporting member and provider correspondence from intake through delivery and tracking.
I've delivered configurable rule-engine capabilities, REST API and Kafka-based integrations, document-generation requirements, and AI/ML template analysis to reduce duplicate templates and vendor dependencies. I also led Agile transformation for ORMB, improving team velocity by 32% and reducing sprint cycle time by 30%.
Earlier, I translated operational needs into requirements, automation roadmaps, dashboards, and data solutions for SIMON, contributing to a 25% increase in business revenue.
