Open to opportunities

Mahathi Jajaala

@mahathijajaala

Message

I build secure, scalable Salesforce solutions for healthcare, banking, and enterprise CRM platforms.

United States

Message

What I'm looking for

I’m looking to build secure, scalable Salesforce platforms where I can lead architecture, integrations, automation, AI-enabled workflows, and DevOps improvements while partnering closely with product, security, QA, and business teams.

At Optum, I architect enterprise Health Cloud and Service Cloud solutions supporting 50,000+ patient records. I’ve improved application performance by about 35%, delivered AI-assisted case routing, and built HIPAA-compliant integrations with Epic and Cerner.

I lead Salesforce modernization through Lightning migrations, reusable LWC, OmniStudio workflows, scalable Apex, and CI/CD pipelines using Copado, GitHub Actions, and SFDX. My work has reduced release cycles by about 50% and supported high-volume workloads exceeding 10M records.

Previously, I delivered Revenue Cloud, Experience Cloud, integration, security, analytics, and data-migration solutions for banking and CRM organizations. I enjoy partnering across product, security, QA, and architecture teams while mentoring developers on secure, maintainable Salesforce delivery.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

Optum Services Inc.

Nov 2021 - Present (4 years 10 months)

Architected and delivered enterprise-grade Health Cloud and Service Cloud solutions using Apex, LWC, and OmniStudio, improving application performance by ~35% and supporting 50,000+ patient records. Led full lifecycle Classic-to-Lightning Experience migration for 800+ users, boosting adoption by ~40% and reducing manual workflows via Flow Builder and Process Automation.