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130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
4000k-6000k USD
Product-focused AI & data leader driving scalable SaaS and ML systems.
Experience
Co-Founder & CTO
AiLusion
Nov 2024 - Present (1 year)
Product Engineering Lead
I am an Ansible automation engineer focused on infrastructure-as-code.
Experience
Middleware Engineer
ExxonMobil
Jun 2019 - May 2020 (11 months)
Middleware Engineer
Freddie Mac
May 2017 - May 2019 (2 years)
Senior WebCenter Content Specialist
US House of Representatives
Oct 2016 - Mar 2017 (5 months)
50k-75k USD
Cloud Integration Engineer with expertise in MuleSoft development.
Experience
Cloud Integration Engineer
Pluralsight
Mar 2023 - Present (2 years 8 months)
Lead Engineer
AI implementation specialist and operations leader driving automation and impact.
Experience
Senior Operations & AI Strategy Manager
EGPD Group
Jan 2018 - Present (7 years 10 months)
Operations Manager
R&K Corp
Jan 2013 - Jan 2018 (5 years)
Operations Manager with a focus on streamlining and optimizing processes.
Experience
Operations Manager
Fospha
Aug 2023 - Mar 2025 (1 year 7 months)
Operations Analyst
Toddle
Nov 2021 - May 2023 (1 year 6 months)
Customer Success Associate
Omnify
May 2021 - Oct 2021 (5 months)
I am a Technical Support Engineer specializing in Cloud Ops and PostgreSQL.
Experience
Shift Tech Engineer IV.2
WPP Mexico
Jun 2023 - Present (2 years 5 months)
International Frontline Technical Support Engineer
Edenred México
Jan 2023 - Jun 2023 (5 months)
Technical Support Engineer Associate
QAD
Jun 2022 - Jan 2023 (7 months)
Operations specialist driving automation, process optimization, and data-informed efficiencies.
Experience
Operations Manager
Moonstar Media Works LLP
Jan 2025 - Aug 2025 (7 months)
Sales Operations Specialist
Appitsimple Infotek LLP
Jun 2023 - Dec 2024 (1 year 6 months)
Sales Operations Executive
Appitsimple Infotek LLP
Apr 2022 - Jun 2023 (1 year 2 months)
Experienced software engineer specializing in full-stack development.
Experience
Software Development Engineer II
Atlassian India LLP
Mar 2022 - Present (3 years 8 months)
Software Developer
Atlassian India LLP
Jul 2020 - Present (5 years 4 months)
IT Operations Manager with 19 years of expertise in AIOps solutions.
Experience
Operations Manager
MSD International GmbH
Apr 2015 - Present (10 years 7 months)
Senior Consultant
HCL Comnet
Sep 2010 - Jul 2015 (4 years 10 months)
Senior System Administrator
HSBC Software Development India Pvt Ltd
Software engineer skilled in microservices and cloud technologies.
Experience
Software Engineer
Pluralsight India Private Limited
Jun 2024 - Present (1 year 5 months)
Software Engineer
Ellucian Higher Education Systems
Jul 2021 - Jun 2024 (2 years 11 months)
Senior DevOps Engineer with expertise in cloud infrastructure and automation.
Experience
Senior DevOps Engineer
BotCo.ai
Jan 2023 - Jan 2024 (1 year)
DevOps/SRE
Ignite (Formerly Tendermint)
Jan 2022 - Jan 2023 (1 year)
Senior DevOps Engineer
Genie Cloud
Jan 2021 - Jan 2022 (1 year)
Backend engineer with expertise in high-concurrency systems.
Experience
Backend Engineer
JKOPAY Inc
Jan 2022 - Present (3 years 10 months)
Operations leader with 13+ years optimizing supply chain, IT-enabled operations, and cross-functional business strategy.
Experience
Operations Manager
Atithi
Apr 2025 - Present (7 months)
IT Engineer - Google Workspace
HelloFresh
Jul 2024 - Dec 2024 (5 months)
Technology Consultant
Steegle
Mar 2021 - May 2024 (3 years 2 months)
Senior QA Automation Engineer driving reliable end-to-end test strategies and scalable Cypress automation.
Experience
Senior Software Engineer in Test
LevelTen Energy
May 2025 - Present (6 months)
Software Engineer In Test
LevelTen Energy
Oct 2022 - Jul 2025 (2 years 9 months)
QA Engineer II
Amazon
Senior DevOps/SRE engineer driving cloud modernization, automation, and observability.
Experience
Senior DevOps Engineer
Clarivate
Nov 2023 - Present (2 years)
Senior DevOps Engineer
SnapOne
Jun 2020 - Nov 2023 (3 years 5 months)
DevOps Engineer
TheLaunchExpress
Jun 2019 - Jan 2021 (1 year 7 months)
Dynamic operations manager with expertise in project management and process improvement.
Experience
AI Powered Chatbot Developer
Personal Project
Apr 2023 - Present (2 years 7 months)
Operations Manager/Project Manager
ELPIZO Technologies Private Limited
May 2020 - Present (5 years 6 months)
Salesforce Developer
Revenue operations and automation leader who builds AI-powered systems that cut costs and scale operations.
Experience
Operations & Projects Manager
Beard Surgeon Limited
Mar 2024 - Present (1 year 8 months)
Data & Automation Manager
Ten Talents
Mar 2024 - Nov 2024 (8 months)
Operations Manager
Experienced IT professional specializing in AWS Monitoring and Incident Management.
Experience
Senior Technical Analyst
Hexaware Technologies
Sep 2019 - Present (6 years 2 months)
Senior Associate Operations – Integration support
WNS Global Services Pvt. Ltd.
Jun 2018 - Sep 2018 (3 months)
Associate Customer Service - Monitoring
Tech Mahindra Business Service Group
18k-20k USD
A proficient QA engineer boasting over 5 years of hands-on experience.
Experience
Software Engineer - Testing
Napier
Apr 2023 - Present (2 years 7 months)
Voosh
Jan 2024 - Oct 2024 (9 months)
Product & Data Lead
Voosh
Mar 2022 - Dec 2023 (1 year 9 months)
Data Scientist
Voosh
Sep 2021 - Mar 2022 (6 months)
Apisero
Oct 2020 - Mar 2023 (2 years 5 months)
Project Intern
Oracle RGBU
Jun 2018 - May 2019 (11 months)
Technical Support Help Desk L1
Tata Consultancy Services
May 2021 - Jun 2022 (1 year 1 month)
Various Roles
Teleperformance
Feb 2018 - Apr 2021 (3 years 2 months)
Executive Assistant
MIFT
Oct 2017 - Jan 2022 (4 years 3 months)
May 2008 - Sep 2010 (2 years 4 months)
BMC Consultant
Suvin Technologies
Jul 2007 - May 2008 (10 months)
System Administrator
HSBC Software Development
Dec 2005 - Jul 2007 (1 year 7 months)
Administrative Manager
BestFit Recruitment
Nov 2013 - Mar 2021 (7 years 4 months)
Logistics Officer
Emerson Network Power
Feb 2013 - Nov 2013 (9 months)
May 2022 - Sep 2022 (4 months)
QA Engineer
Flatlay Inc.
Aug 2018 - May 2022 (3 years 9 months)
Atlassian Administrator
Global Engineering Technologies
Mar 2018 - Feb 2020 (1 year 11 months)
Technical Support Specialist
NCR Corporation
Dec 2015 - Mar 2018 (2 years 3 months)
Accenture
Sep 2019 - Feb 2021 (1 year 5 months)
Salesforce Administrator
Tech Mahindra
Oct 2016 - Jul 2019 (2 years 9 months)
Happy Cow Creamery & Cheese
Feb 2021 - Mar 2024 (3 years 1 month)
Operations Manager
Novento Foods
Aug 2019 - Jan 2021 (1 year 5 months)
Jun 2017 - Jan 2018 (7 months)
Operations Associate - Incident Coordinator
Motif India Infotech Pvt. Ltd.
Sep 2016 - Jun 2017 (9 months)
Research Quality Analyst
leanix
Jan 2022 - Apr 2023 (1 year 3 months)
Subject Matter Expert
Amazon
Dec 2018 - Jan 2022 (3 years 1 month)