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I am a customer service professional skilled in problem-solving, retention, and training.
Experience
SPInternet Technical Support Rep
Spectrum
Oct 2021 - Nov 2022 (1 year 1 month)
DGKeyholder Manager
Dollar General
Aug 2018 - May 2021 (2 years 9 months)
Dynamic store manager with a passion for driving sales.
Experience
Store Manager
f.y.e
Feb 2018 - Mar 2020 (2 years 1 month)
Retail Sales Associate
PetSmart
Mar 2016 - Jan 2017 (10 months)
Crew Member/Cook/Cashier
Jet's Pizza
Jan 2015 - Jan 2017 (2 years)
Versatile retail manager pursuing cybersecurity studies and strong operational skills.
Experience
Dietary Assistant
Valley Manor Care Center
Dec 2024 - Present (11 months)
WAOvernight Stock Associate
Walmart
Sep 2022 - Nov 2024 (2 years 2 months)
Assistant Store Manager
Little Caesars
Proactive Financial Crime Risk and Controls Specialist with diverse experience.
Experience
Financial Crime Risk and Controls Specialist Support
Metro Bank PLC
Sep 2023 - Oct 2024 (1 year 1 month)
Assistant Store Manager
Metro Bank PLC
Aug 2022 - Sep 2023 (1 year 1 month)
Expert Customer Service Representative
Metro Bank PLC
Nov 2019 - Sep 2022 (2 years 10 months)
Fraud prevention and risk management professional with strong operations support and investigative expertise.
Experience
VIFraud Analyst
Verizon Communications, Inc.
Customer-focused retail and receptionist professional driving satisfaction.
Experience
Receptionist
Bargainier Law Group
Sep 2022 - May 2025 (2 years 8 months)
BSMerchandise Associate
Bass Pro Shop
Aug 2021 - Jun 2023 (1 year 10 months)
BLRetail Associate
Big Lots
Nov 2016 - Feb 2019 (2 years 3 months)
DAExperienced security team leader delivering reliable site protection and incident prevention.
Experience
Security Officer
Hammond Real Estate
Jan 2020 - Jan 2025 (5 years)
Experienced retail and store manager focused on operations and customer service.
Experience
Store Manager
Circle K
May 2008 - Present (17 years 6 months)
Warehouse Manager
Pottery Barn
Jun 2001 - Apr 2008 (6 years 10 months)
Experienced security management professional with a focus on loss prevention.
Experience
Site Supervisor
Allied Universal
Jan 2024 - Present (1 year 10 months)
Division Specialist
Star Protection Agency
Jun 2021 - Jan 2024 (2 years 7 months)
Customer Service / Inside Sales Representative
Healthfirst
Jan 2018 - Oct 2020 (2 years 9 months)
Dedicated special education paraprofessional and security professional focused on safety and student support.
Experience
Security Guard Officer
Securitas Security Services USA, Inc.
Sep 2024 - Aug 2025 (11 months)
Assistant Manager/Security
Camp Sequoia
Jun 2024 - Aug 2024 (2 months)
Special Education Paraprofessional
Delta-T Group
Sep 2018 - Jun 2024 (5 years 9 months)
Dedicated sales associate with strong customer service skills.
Experience
Ambassador
CLEAR
Mar 2022 - Present (3 years 8 months)
Sales Associate
T.J. Maxx
Dec 2020 - Present (4 years 11 months)
Sales Associate
JMProfessional customer support representative with over ten years of experience.
Experience
Stockroom Lead
Hobby Lobby
Jun 2019 - Present (6 years 5 months)
Stockroom Lead
Hobby Lobby
Jun 2019 - Present (6 years 5 months)
Senior Guest Advisor
Dedicated Criminal Justice professional with experience in asset protection.
Experience
Customs and Border Protection Officer
Customs and Border Protection
May 2019 - Present (6 years 6 months)
Asset Protection Detective
Macy's
May 2018 - Present (7 years 6 months)
Asset Protection
Highly motivated Sales Associate
Experience
Cashier/Customer Service Associate
Costco Wholesale
Jan 2011 - Feb 2022 (11 years 1 month)
Front End Supervisor
Walmart
Jun 2006 - Jul 2010 (4 years 1 month)
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Recent criminal justice graduate seeking entry-level investigative role.
Experience
Key Holder
Boot Barn
Jun 2023 - Present (2 years 5 months)
Sales Associate
Boot Barn
Aug 2022 - Jun 2023 (10 months)
MPCustomer service and sales expert with strong problem-solving skills.
Experience
Security Guard
FPI Security
Jan 2022 - Present (3 years 10 months)
Package Handler
FedEx
Feb 2021 - Present (4 years 9 months)
Security Guard
TRPassionate leader driving people growth and development through coaching and feedback.
Experience
Fraud & Claims Ops Associate Manager, SAVP
WELLS FARGO INT’L SOLUTIONS, LLC- PHILIPPINES
Oct 2022 - Present (3 years 1 month)
Fraud & Claims Ops Team Lead
WELLS FARGO INT’L SOLUTIONS, LLC- PHILIPPINES
Aug 2020 - Nov 2021 (1 year 3 months)
Dedicated professional with strong organizational and communication skills.
Experience
Security Officer
Allied Universal
Dec 2021 - Present (3 years 11 months)
Intern
Oldrid Financial Investments
Aug 2019 - Aug 2021 (2 years)
Department Head
Ocean State Job Lot
Aug 2019 - Mar 2020 (7 months)
Dedicated retail professional with strong organizational and customer service skills.
Experience
Fitting Room Attendant
Nordstrom Rack
Aug 2024 - Nov 2024 (3 months)
Stocker
Chick-fil-A Restaurants
Aug 2024 - Nov 2024 (3 months)
Order Fulfillment Associate
Kroger
Feb 2024 - May 2024 (3 months)
KUDetail-oriented professional specializing in fraud prevention and compliance.
Experience
Senior Fraud Specialist
Goldman Sachs
Nov 2023 - Present (2 years)
Risk Analyst
Game24X7
Mar 2022 - Oct 2023 (1 year 7 months)
Transaction Risk Investigator
Amazon India
May 2020 - Oct 2021 (1 year 5 months)
Retail Sales Associate
Jo-Ann Fabric and Craft Stores
Jan 2013 - Nov 2014 (1 year 10 months)
Crew Member/Cook
Pizza Hut
Jan 2011 - Jan 2013 (2 years)
Aug 2021 - Nov 2021 (3 months)
DTAssistant Store Manager
Dollar Tree
Feb 2019 - Aug 2021 (2 years 6 months)
QDCook and Cashier
Qdoba
Mar 2018 - Feb 2019 (11 months)
Sales Associate
Boots
Jul 2018 - Jul 2019 (1 year)
Building Services Manager
SkyMania Indoor Trampoline Park
Nov 2011 - Apr 2017 (5 years 5 months)
Lead Teacher
ALC/LVMA
Aug 2021 - Dec 2021 (4 months)
Secretary/Receptionist
Sammy Signs
Oct 2017 - May 2018 (7 months)
HomeGoods
May 2020 - Present (5 years 6 months)
GameStop
Oct 2018 - Jun 2020 (1 year 8 months)
Area Director
Northern Star Council Many Point Scout Camp
Jun 2018 - Sep 2018 (3 months)
Retail Customer Service Associate
GameStop
Jan 2014 - Jun 2018 (4 years 5 months)
Best Buy
Aug 2017 - Present (8 years 3 months)
Sales Associate
The Home Depot
Sep 2016 - Present (9 years 2 months)
Stockman/Cleaning
Village Pantry/Mobil Gas Station
Apr 2016 - Present (9 years 7 months)
FPI Security
Apr 2020 - Present (5 years 7 months)
Forklift Operator
Coca Cola
Apr 2020 - Present (5 years 7 months)
Ticket Agent
Bags Inc
Feb 2018 - Present (7 years 9 months)
Research/Remediation Analyst 3
WELLS FARGO INT’L SOLUTIONS, LLC- PHILIPPINES
Jan 2018 - Aug 2020 (2 years 7 months)
Research/Remediation Analyst 2
WELLS FARGO INT’L SOLUTIONS, LLC- PHILIPPINES
Jan 2016 - Jan 2018 (2 years)
Collections Associate 1
CONVERGYS PHILIPPINES
Jul 2014 - Jan 2016 (1 year 6 months)
Part Time Assistant Manager/Stock Manager
Rue21
Jan 2023 - May 2024 (1 year 4 months)
Sales Lead
Vans
Nov 2022 - Apr 2023 (5 months)
Technology Transfer Associate
Nuray Chemicals
Jul 2019 - May 2020 (10 months)
