Open to opportunities

Nichole Anne Ocbina

@nicholeanneocbina

Message

Experienced virtual assistant and content creator specializing in fan engagement and operations.

Philippines

Message

What I'm looking for

I seek remote roles combining content creation, chat/customer engagement, and operations where I can scale processes, train teams, and drive audience growth.

I am a versatile virtual assistant and operations specialist with hands-on experience in online chat engagement, OnlyFans and social media account management, AI-driven content creation, and administrative operations for remote teams. I have driven measurable growth—boosting client social engagement by 50% and follower growth by 30%—while building and training high-performing chatter teams and managing payroll and financial processes for international remittances.

My background spans customer-facing roles in hospitality and retail loss prevention to salon operations and multimedia editing for YouTube and podcasts. I combine strong communication, adaptability, and technical skills (video editing, AI content tools, Microsoft Office) to deliver reliable day-to-day support, scale content pipelines, and enhance customer retention through empathetic, sales-aware engagement.

Experience

Work history, roles, and key accomplishments

Current

Online Chat Operator

Current

Clique. LLC

Jan 2025 - Present (1 year)

Respond to fan messages in real time, mimic creator tone, and drive revenue through upsells and PPV while prioritizing high-value subscribers and reporting performance metrics.

Customer Service Chat Moderation Upselling Multitasking performance reporting

Current

Podcast Video Editor

Current

YouTube Shorts Editor

Nov 2023 - Present (2 years 2 months)

Edit podcast episodes into engaging video content with improved audio, transitions, and graphics to increase viewership and platform engagement.

Video Editing Motion Graphics Collaboration Trend Awareness

Virtual Assistant

CreationVIP.LLC

Mar 2023 - Dec 2024 (1 year 9 months)

Managed OnlyFans and social accounts, produced AI-generated affiliate videos, led chatter recruitment, and increased client engagement by 50% and followers by 30%.

OnlyFans Management Social Media Management Recruitment Video Editing Payroll Processing Affiliate Marketing

Salon Operations Officer

Azta Urban Salon

Nov 2019 - Dec 2020 (1 year 1 month)

Oversaw daily salon operations, staff scheduling and training, inventory and vendor coordination, and managed budgeting to improve service quality and operational efficiency.

Operations Management Staff Training Inventory Control Vendor Management Budgeting Customer Service Policy Implementation

Loss Prevention Personnel

Guess?

Sep 2018 - Oct 2019 (1 year 1 month)

Conducted surveillance and investigations that reduced inventory shrinkage by an estimated 20%, performed audits, and delivered loss prevention training to store staff.

Loss Prevention Staff Training Reporting Risk Assessment

Front Office Associate

Business Inn

Jul 2017 - Aug 2018 (1 year 1 month)

Managed guest check-in/out, handled reservations using property management software, resolved guest issues, and coordinated with departments to improve guest satisfaction.

Front Desk Operations Customer Service Data Entry