Kayla Hackworth

Assisted customers with auto service scheduling, tire and battery inquiries, and processed POS transactions while maintaining organized customer service areas and coordinating with technicians to ensure timely service.

Conducted overnight store resets and renovations across the Houston area, reorganizing displays and shelving per corporate specifications and ensuring accurate labeling and restocking to improve customer-facing efficiency.

Delivered packages on scheduled routes, ensuring safety, punctuality, and customer satisfaction while handling returns and special delivery requests.

Operated armored vehicles for secure transport of funds and provided protection for personnel and cargo during pickups and deliveries, maintaining strict security protocols.

Maintained order and safety in high-occupancy detention areas by monitoring detainees, performing routine rounds, and responding to conflicts swiftly and effectively.

Diagnosed and repaired arcade game issues, operated VR attractions, and supported customer entertainment experiences to maintain uptime and guest satisfaction.

Coordinated and fulfilled online delivery orders, assisted with heavy equipment operation, and supported in-store logistics to ensure timely customer deliveries.

Provided customer service, supported sales operations, promoted the rewards program, and assisted with inventory management to drive store performance.

Prepared food items, managed high-volume order flow, handled cleaning, cash register duties, and inventory management to maintain food safety and service speed.

Monitored facilities through patrols and CCTV, wrote daily reports, and enforced building security policies to protect assets and personnel.

Cared for animals, assisted with veterinary support, and handled adoption intake paperwork to support shelter operations and animal welfare.

Completed coursework toward an Associate of Arts in Criminal Justice and nearly completed an Associate of Arts in Psychology with one course remaining.

Completed most coursework for an Associate of Arts in Psychology; one course remaining to finish the degree.

Earned a high school diploma from Conroe High School in Conroe, TX.