Naomi Alfonce
@naomialfonce
Detail-oriented system analyst specializing in CCTV monitoring and loss-prevention solutions.
KenyaWhat I'm looking for
I am a detail-oriented system analyst with a Bachelor of Science in Maths and Computer Science and hands-on experience monitoring complex CCTV systems, performing data-driven evaluations, and maintaining IT infrastructure to ensure security and system integrity.
I have implemented loss-prevention strategies, trained more than 10 staff on video management systems, and collaborated with IT teams to troubleshoot vulnerabilities and optimize performance, contributing to reduced shrinkage and improved reliability.
I am proactive in using analytics and CRM tools to produce actionable security reports and support management decisions, and I seek roles where I can apply technical troubleshooting, incident investigation, and team training to strengthen operational security.
Experience
Work history, roles, and key accomplishments
Sales Representative
Kyosk Digital Service Limited
May 2022 - Jan 2023 (8 months)
Developed and maintained client relationships and sold tailored ICT solutions, contributing to increased sales revenue and improved customer satisfaction through effective CRM use and technical support.
Loss Preventive Officer
Naivas
Sep 2017 - Apr 2022 (4 years 7 months)
Monitored and operated CCTV systems to detect and prevent theft and vandalism, implemented data-driven loss prevention strategies that improved store security and reduced shrinkage, and trained new staff on surveillance best practices.
Student Attachee
Mulleys Hardware And Supermarket Ltd
Jan 2021 - Apr 2021 (3 months)
Monitored and analyzed system performance and CCTV footage to support incident investigations, collaborated with IT staff to troubleshoot hardware and software issues, and prepared reports with recommendations for system improvements.
IT Technician
SmartChoice Cyber And Hardware
Feb 2017 - Sep 2017 (7 months)
Performed preventive maintenance and troubleshooting of IT hardware and network equipment, maintained logs and reports on system performance and incidents, and coordinated technical support to minimize downtime.
Education
Degrees, certifications, and relevant coursework
MUMachakos University
Bachelor of Science, Maths and Computer Science
Bachelor of Science in Maths and Computer Science from Machakos University.
Bahari Girls Secondary School
Kenya Certificate of Secondary Education, Secondary Education
Completed the Kenya Certificate of Secondary Education at Bahari Girls Secondary School.
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Naomi?
You can contact Naomi and 90k+ other talented remote workers on Himalayas.
Message NaomiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
