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I am a customer service and collections specialist skilled in negotiation, account management, and claims resolution.
Experience
Collections Specialist
Spring Oaks Capital, LLC
Dec 2024 - Present (11 months)
Collections Specialist
Citibank
Mar 2023 - Mar 2024 (1 year)
Claims Adjuster
Allstate Insurance
May 2022 - Aug 2022 (3 months)
Technical Support
Verizon
Feb 2022 - May 2022 (3 months)
Licensed Insurance Agent
GEICO
Jun 2020 - Mar 2021 (9 months)
India100k-120k USD
Transformational finance leader with 22+ years driving growth and profitability.
Experience
Senior Director/Head of Finance
Costa Coffee (Coca-Cola)
Jan 2020 - Present (5 years 10 months)
KPHealth Information Management professional with strong leadership skills.
Experience
Manager of Identity/Document Management
FirstHealth of the Carolinas-Health Information Management
Feb 2025 - Apr 2025 (2 months)
Vital Records Registrar
FirstHealth of the Carolinas-Health Information Management
Jan 2025 - Feb 2025 (1 month)
Medical Office Assistant
PHCustomer service expert dedicated to creating positive experiences.
Experience
ZCOwner/3D Artist
Zen Creations
Jan 2008 - Present (17 years 10 months)
Director of Operations
RS Group of Companies
Jan 2002 - Present (23 years 10 months)
BSProfessional with expertise in finance and project management
Experience
Strategic Consultant
Manacá Partners
Oct 2024 - Present (1 year 1 month)
Backoffice Project Analyst
RMExperienced paralegal and eDiscovery specialist with 25+ years of litigation expertise.
Experience
ELOwner / eDiscovery Project Manager
E Discovery Maine, LLC
Jan 2019 - Present (6 years 10 months)
Litigation Paralegal
Petruccelli, Martin and Haddow
Mar 2024 - Jul 2025 (1 year 4 months)
WJExperienced Executive Assistant passionate about remote support and organization.
Experience
Informal Administrative Support
Freelance
Executive Assistant
Jeanah Ventures Limited
Jan 2022 - Present (3 years 10 months)
Academic & Personal Productivity Projects
Enthusiastic Product Manager with a focus on customer research.
Experience
Product Manager Intern
Roots
Feb 2023 - Mar 2023 (1 month)
Product Manager Intern
Curle Beauté
Jan 2023 - Feb 2023 (1 month)
ABDedicated Content Moderator with a focus on online safety.
Experience
Content Moderator
Gear Inc.
Oct 2022 - Feb 2025 (2 years 4 months)
Content Moderator
WS Teknologi
Jan 2022 - Oct 2022 (9 months)
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Dedicated victim service provider with a background in human services.
Experience
Victim Service Provider
Eleventh Judicial Circuit
May 2021 - Present (4 years 6 months)
Medical Office Assistant
The Dawn Center/Dominion Diagnostics
Dec 2016 - Oct 2021 (4 years 10 months)
Human Service Specialist I
Department of Social Services
Nov 2018 - May 2021 (2 years 6 months)
Experienced customer care representative dedicated to exceptional service.
Experience
Social Media Content Moderator
Teleperformance
Jun 2023 - Present (2 years 5 months)
Customer Service Representative
Ison Experiences
Apr 2018 - Jan 2020 (1 year 9 months)
EWMotivated university student passionate about education, youth leadership, and cross-cultural community impact.
Experience
Club President
Albukhary International University Running Club
Jan 2024 - Present (1 year 10 months)
Volunteer English Teacher
Private Tutoring (Volunteer)
Jan 2021 - Jan 2022 (1 year)
Journalist
Skilled manager with extensive experience in financial management.
Experience
Owner
NewmarchFit
Nov 2012 - Present (13 years)
Commercial Accountant
TBS/Random House Publishing
Nov 2012 - Feb 2013 (3 months)
Financial Controller/Head of Finance
Medical Services Ltd/Lewis Day PLC
JGExperienced Solution Architect specializing in Salesforce implementations.
Experience
Solution Architect
NeuraFlash
Feb 2023 - May 2025 (2 years 3 months)
Solution Architect
Simplus
Jun 2021 - Feb 2023 (1 year 8 months)
Senior Consultant
Rosetree Solutions
Jan 2021 - Jun 2021 (5 months)
Seasoned QHSSE leader driving zero-LTI safety and regulatory compliance.
Experience
Consortium HSSE Manager
PT Sepco III
Oct 2024 - Jul 2025 (9 months)
Project EHS Manager
PT Doosan Heavy Industries
May 2024 - Sep 2024 (4 months)
Project SHES Lead
PT Chiyoda International Indonesia
Apr 2022 - May 2024 (2 years 1 month)
SKAspiring data scientist with expertise in machine learning and analytics.
Experience
Packaged App Developer Associate
Accenture
Aug 2024 - Present (1 year 3 months)
Machine Learning Intern
IIIT Allahabad
May 2022 - Jun 2022 (1 month)
JUDetail-oriented data entry professional with strong administrative skills.
Experience
Data Entry & Records Assistant
Sitemafe Law Firm
Dec 2024 - Mar 2025 (3 months)
Data and Lab Records Analyst
Jawura Environmental Services
Apr 2023 - Apr 2024 (1 year)
Administrative Officer & Data Trainer
Oyis Computer Institute
TSDetail-oriented GIS Specialist with 8 years of experience.
Experience
GIS Technical Specialist (Apple Maps)
RMSI Private Ltd.
Oct 2016 - Dec 2023 (7 years 2 months)
GIS Engineer
Criska Business Consulting
Aug 2016 - Oct 2016 (2 months)
GIS Associate
Avineon India Pvt. Ltd.
Mar 2015 - Apr 2016 (1 year 1 month)
Content moderator with 2+ years ensuring safe, policy-compliant user content.
Experience
Content Moderator Analyst
Globallogic Pvt Ltd
Apr 2023 - Present (2 years 7 months)
PMDetail-oriented mortgage loans specialist with strong compliance skills.
Experience
Shipper/Post-Closing Specialist
Wholesale Mortgage Bankers
Jun 2023 - Present (2 years 5 months)
Research Specialist/Quality Control
PHH Mortgage
Jan 2021 - Jan 2023 (2 years)
Fraud Analyst
William Hill
Director Global Business Development
Coca-Cola India
Jan 2018 - Jan 2019 (1 year)
AVP Finance, National Key Accounts & Premium Channels
Hindustan Coca-Cola Beverages
Jan 2017 - Jan 2018 (1 year)
Director Finance
Coca-Cola Bangladesh Beverages
Jan 2010 - Jan 2016 (6 years)
National Manager Financial Planning & Analysis
Hindustan Coca-Cola Beverages
Aug 2004 - Apr 2010 (5 years 8 months)
FirstHealth of the Carolinas Cancer Center
Feb 2023 - Jan 2025 (1 year 11 months)
Registered Health Information Technician Intern
FirstHealth Health Information Management
Jul 2023 - Sep 2023 (2 months)
Certified Nursing Assistant
Chesapeake Oncology and Hematology Associates
Apr 2019 - Sep 2022 (3 years 5 months)
Program Coordinator
CDI College ICS Division
Jan 1999 - Present (26 years 10 months)
DP6
Aug 2022 - Jan 2023 (5 months)
Commercial Solutions Consultant
Equinix
Aug 2022 - Jul 2022 (-1 years 11 months)
Corporate Banking Intern
Citi
Sep 2021 - Jun 2022 (9 months)
Intern
Sinqia, Allied, RCI Bank, S3 CACEIS
Sep 2019 - Sep 2021 (2 years)
eDiscovery Project Manager
Consilio
Mar 2022 - Nov 2022 (8 months)
Litigation / e-Discovery Paralegal
Brann & Isaacson
May 2018 - Mar 2021 (2 years 10 months)
Paralegal
Kaplan & Grant
Jan 2012 - Jan 2018 (6 years)
University & Personal use
Clerk of Court Accountant
Orangeburg County Courthouse
Nov 2017 - Nov 2018 (1 year)
Gaheez Forum of Writers & Journalists
Dec 2020 - May 2021 (5 months)
Provincial Fellow
Afghanistan Economic & Legal Studies Organization
Jun 2019 - May 2021 (1 year 11 months)
English Teacher
Afghanistan e Nawin Education Center
Dec 2020 - Feb 2021 (2 months)
Apr 2010 - Apr 2012 (2 years)
Financial Analyst
Benefit Cosmetics Ltd
Sep 2009 - Apr 2012 (2 years 7 months)
Company Director and Owner
Newmarch Limited (T/A Curves)
Jul 2004 - Jan 2010 (5 years 6 months)
Senior Consultant
SparkOrange
Jan 2020 - Jan 2021 (1 year)
Solutions Architect
Publicis Sapient
Jan 2019 - May 2020 (1 year 4 months)
Project SSHE Lead
PT Gunanusa Utama Fabricator
Oct 2021 - Apr 2022 (6 months)
Project EHS Manager
PT General Electric Indonesia
Jul 2018 - Sep 2021 (3 years 2 months)
Jan 2021 - May 2023 (2 years 4 months)
Intern - Treasury & Records Support
Nigerian Breweries PLC
Sep 2015 - Dec 2015 (3 months)
Jan 2015 - Apr 2019 (4 years 3 months)
