Paula Hutchinson
@paulahutchinson
Customer service expert dedicated to creating positive experiences.
What I'm looking for
Hello, my name is Paula, and I bring with me a fulfilling and well-rounded career background. With over 30 years of administrative experience, I have honed my customer service skills and take pride in resolving issues while ensuring customers feel heard and supported. My strong communication abilities allow me to create positive experiences for those I assist.
As the Owner and 3D Artist at Zen Creations, I design and texture 3D mesh décor for a virtual grid while overseeing all business operations. My responsibilities include managing staff, customer service, and financial tasks, as well as designing and updating the company website. I have also developed professional ad campaigns that effectively showcase our products.
Previously, I served as the Director of Operations at RS Group of Companies, where I created and implemented operational procedures and managed client relationships. My experience in conducting training seminars internationally and collaborating with IT staff on website interface development has equipped me with the skills necessary to thrive in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Owner/3D Artist
Zen Creations
Jan 2008 - Present (17 years 6 months)
Designed and textured 3D mesh decor for a virtual grid, overseeing and maintaining all business operations. Managed staff, customer service, and financial tasks, while also designing and updating the company website and developing professional ad campaigns.
Director of Operations
RS Group of Companies
Jan 2002 - Present (23 years 6 months)
Created and implemented all operational procedures, hiring, training, and managing all operations staff. Conducted company training seminars internationally, drafted and edited legal documents, and managed client relationships.
Program Coordinator
CDI College ICS Division
Jan 1999 - Present (26 years 6 months)
Managed administration and staff across three campuses, handling A/R, A/P, credit checks, and deposits. Supported staff and students, ordered books and supplies, and managed courseware version control.
Education
Degrees, certifications, and relevant coursework
Durham College
Diploma, Law and Security
Completed a diploma program focusing on law and security. Gained foundational knowledge and practical skills relevant to the field.
Anderson C.V.I.
Diploma, General Studies
Obtained an Ontario Secondary School Diploma. Completed the required curriculum for secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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