Open to opportunities

aku bau

@akubau

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Dedicated Content Moderator with a focus on online safety.

Indonesia

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What I'm looking for

I am looking for a role that values collaboration and innovation in content moderation.

I am a dedicated and results-driven Content Moderator with a proven track record of maintaining a safe and respectful online environment. My experience includes monitoring and reviewing user-generated content, implementing community guidelines, and swiftly addressing violations. I pride myself on my ability to collaborate effectively with trust and safety teams, legal departments, and other stakeholders to resolve complex content issues and develop best practices.

At Gear Inc., I achieved recognition for outstanding performance, earning the Best Performance award in April and July 2023 for consistently exceeding quality and efficiency metrics. My role involved providing clear user support, improving moderation processes, and staying informed on emerging trends in content and user behavior. I am committed to fostering trust and safety among users while enhancing their engagement through transparent communication.

Experience

Work history, roles, and key accomplishments

Content Moderator

Gear Inc.

Oct 2022 - Feb 2025 (2 years 4 months)

Monitored and reviewed user-generated content, ensuring compliance with community guidelines and maintaining a safe online environment. Implemented policies, collaborated with trust and safety teams, and earned performance awards for exceeding quality and efficiency metrics. Provided feedback to improve guidelines and moderation processes based on user interactions.

Content Moderation Community Policies Trust and Safety Policy Implementation Performance Metrics Content Review Collaboration Process Improvement

Content Moderator

WS Teknologi

Jan 2022 - Oct 2022 (9 months)

Assessed user-generated content (text, images, videos) for compliance with community guidelines, identifying and removing inappropriate content. Enforced community standards consistently, responded to user inquiries regarding moderation decisions, and stayed updated on emerging content trends. Provided feedback on guidelines and processes based on content review insights.

User Support Trend Analysis Content Removal Enforcement Content Review User Engagement

Education

Degrees, certifications, and relevant coursework

Airlangga University

Bachelor in Indonesian Language and Literature, Indonesian Language and Literature

2016 - 2021

Grade: GPA 3.01/4.00

Activities and societies: Student Association of Airlangga University

Completed a Bachelor's degree focusing on Indonesian language, literature, and culture. Studied various aspects including linguistics, literary analysis, and cultural studies.