RT
Open to opportunities

Rukayya Ishaq Temitope

@rukayyaishaqtemitope

Experienced customer care representative dedicated to exceptional service.

Kenya

What I'm looking for

I seek a forward-thinking organization where I can enhance customer experiences and support growth.

I am an experienced customer care representative with a strong background in delivering exceptional service and building customer loyalty. My journey in customer service has equipped me with proven interpersonal and conflict resolution skills, which I leverage to enhance customer experiences and support organizational growth. I am passionate about problem-solving and customer advocacy, ensuring that I provide high-quality support tailored to individual needs.

Throughout my career, I have demonstrated my ability to work under pressure and adapt to dynamic environments. My experience includes roles such as a Social Media Content Moderator and Customer Service Representative, where I successfully managed high volumes of customer inquiries while maintaining a focus on quality and efficiency. I take pride in my ability to foster customer relationships and drive business success through effective communication and engagement strategies.

Experience

Work history, roles, and key accomplishments

TE
Current

Social Media Content Moderator

Teleperformance

Jun 2023 - Present (1 year 11 months)

Examined content against legal and regulatory standards, including policies on hate speech, obscenity, and bias. Ensured content legality and removed non-compliant material to maintain platform safety and integrity.

Education

Degrees, certifications, and relevant coursework

TF

The Islamic Institute of Accounting and Finance

Certificate of Professional Development, Islamic Banking and Finance

2020 - 2020

E(

Ecole Superieure de Gestion et de Technologie (ESGT)

Bachelor of Science (B.S.), Business Administration

2017 - 2020

CS

College of Islamic Finance and Management Science

Professional Diploma, Business Management and Leadership

2018 - 2018

KS

Kwara State College of Arabic and Islamic Legal studies

Foundation Degree - Diploma, Mass Communication

2013 - 2015

2S

2nd Ecwa Secondary School

High School Diploma, Senior Secondary School Certificate

2007 - 2013

NS

Nawairudeen Model School

High School Diploma, Primary School Certificate

2000 - 2007

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Rukayya Ishaq Temitope - Social Media Content Moderator - Teleperformance | Himalayas