Pjay Maceda

I am a detail-oriented professional specializing in mortgage loans, particularly in shipper and post-closing operations. With a proven track record in managing loan conditions and ensuring compliance with investor guidelines, I excel in delivering exceptional customer service and stakeholder coordination. My experience includes managing the post-closing process for residential mortgage loans, where I ensure that all documents and conditions are met efficiently.

In my previous roles, I have collaborated with various teams, including customer service, compliance, and legal, to investigate disputes and resolve issues promptly. My analytical skills allow me to assess documentation and transaction records effectively, ensuring that discrepancies are addressed swiftly. I am proficient in using tools such as Byte, Clarifii, MAXEX, and mTrade, which enhance my ability to manage and track documents efficiently.