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Experienced technical support analyst specializing in Level 2 troubleshooting.
Experience
Mid-Level Support Analyst
Linx Sistemas e Consultoria
Dec 2023 - Present (1 year 11 months)
Customer Service Representative
Evolution Soluções em Tecnologia
Jul 2023 - Dec 2023 (5 months)
Hotel Manager
Hotel Caieiras
Dec 2022 - Jun 2023 (6 months)
Senior AI/ML engineer specializing in production-scale LLM and speech systems.
Experience
Senior LLM Engineer
HatchWorks AI
May 2023 - Aug 2025 (2 years 3 months)
Senior ML Engineer
Biz4Group
Sep 2021 - May 2023 (1 year 8 months)
AI Software Engineer
Biz4Group
Jan 2019 - Aug 2021 (2 years 7 months)
I am a network engineer specializing in Juniper and data center operations.
Experience
Network Engineer
KK Networks Pvt. Ltd
Jun 2024 - Present (1 year 5 months)
Technical Support Engineer
KK Networks Pvt. Ltd
Jun 2024 - Present (1 year 5 months)
Senior IT Support and Server Administration specialist with 14+ years resolving complex infrastructure issues.
Experience
HCSpecialist – TAC
HCLTech
Oct 2024 - Present (1 year 1 month)
Senior Technical Support Engineer
Mojio
Apr 2022 - Oct 2024 (2 years 6 months)
Analyst / Software Engineer
Threat intelligence analyst specializing in proactive threat hunting and detection engineering.
Experience
Threat Intelligence Analyst
GBM
Jul 2024 - Jul 2025 (1 year)
Cyber Operations Engineer
Conduent
Apr 2022 - Jul 2023 (1 year 3 months)
SOC Engineer L2
Tigo
May 2020 - Apr 2022 (1 year 11 months)
I'm a Senior ML/NLP Engineer specializing in LLM production and deployment.
Experience
Senior ML/NLP Engineer
HighSky
Jan 2024 - Present (1 year 10 months)
DHSenior ML/NLP Engineer
Delivery Hero
Jan 2022 - Jan 2024 (2 years)
KCML Engineer
Kcell
Jan 2019 - Jan 2022 (3 years)
PPResults-driven Cloud and Application Support Engineer with strong expertise.
Experience
Application Support Engineer
Infosys
Jan 2025 - Present (10 months)
Cloud Engineer
Infosys Pvt Ltd
May 2022 - Dec 2024 (2 years 7 months)
MAIIT Goa graduate and Python LLM Engineer with AI expertise.
Experience
Team Lead
Turing
Oct 2023 - Present (2 years 1 month)
Technical Lead
HCL Technologies
Jul 2022 - Nov 2023 (1 year 4 months)
Electrical Engineer and Web Developer
Scientech Technologies Pvt. Ltd.
Jul 2021 - Jan 2022 (6 months)
Network engineer with 7+ years securing networks and optimizing performance.
Experience
HUIP/Datacom Engineer
Huawei
Aug 2024 - Dec 2024 (4 months)
HUIP/Datacom Engineer
Huawei
Mar 2022 - Aug 2024 (2 years 5 months)
Datacore/Transmission NOC Engineer
Wateen Telecom
Jan 2018 - Jan 2022 (4 years)
Tier 2 IT Support Specialist optimizing support with AI-driven workflows.
Experience
Tier 2 IT Support Engineer
All Point Retail
Jan 2022 - Present (3 years 10 months)
Tier 2 IT Engineer
DART Tech Services
Jan 2021 - Dec 2022 (1 year 11 months)
IT Support Technician
National University College
Jan 2011 - Dec 2021 (10 years 11 months)
India30k-35k USD
Dynamic and results-driven Cyber Security Consultant with over 6 years of comprehensive experience.
Experience
ZITechnical Account Manager
Zscaler Inc.
Aug 2022 - Jul 2023 (11 months)
MOSr. Network Security Engineer
Movate
Nov 2019 - Aug 2022 (2 years 9 months)
AAAI engineer building scalable, reliable cloud-native ML systems.
Experience
AI Engineer
IR Solutions
May 2025 - Present (6 months)
Machine Learning Engineer
Lyceumerce Pvt Ltd
Aug 2023 - Mar 2025 (1 year 7 months)
MFLLM practitioner specializing in designing and deploying multilingual NLP solutions.
Experience
LLMs Developer
Dataannotation.tech
Dec 2024 - Present (11 months)
AKDedicated analyst skilled in data visualization and statistical analysis.
Experience
Digital Operations Centre Analyst-I
Accelya
Jan 2023 - Present (2 years 10 months)
L2 API Support Analyst-I
Accelya
Jan 2023 - Present (2 years 10 months)
Highly qualified IT Professional with 20+ years of experience.
Experience
VICustomer: Virtuozzo
Virtuozzo
Sep 2021 - Present (4 years 2 months)
Customer: Softtek
Softtek
Jan 2015 - Sep 2021 (6 years 8 months)
I am an EDI and SAP support analyst delivering efficient issue resolution and process improvements.
Experience
HCEDI Consultant
HCLTech
Jan 2024 - Present (1 year 10 months)
HCL1.5 Support/Service Desk Analyst
HCLTech
Jan 2023 - Jan 2024 (1 year)
KDSenior financial crime investigator specializing in AML, KYC, and transaction monitoring.
Experience
Senior Investigator
HSBC Bank
Dec 2022 - Present (2 years 11 months)
Senior Analyst
HSBC Bank
Dec 2021 - Dec 2022 (1 year)
Analyst (Financial crime)
HSBC Bank
Jun 2017 - Dec 2021 (4 years 6 months)
LLM engineer and AI specialist delivering production-grade RAG, MLOps, and inference optimization.
Experience
LLM Engineer & AI Specialist
WHI Institute
Oct 2024 - Present (1 year 1 month)
R&D Engineer
Polytechnic University of Catalonia
Oct 2022 - Oct 2024 (2 years)
Machine Learning Engineer
Zummitlabs
Jul 2021 - Dec 2021 (5 months)
AKCustomer-centric KYC and compliance specialist focused on risk reduction.
Experience
L2 Specialist
PIN-UP Global
Dec 2024 - Present (11 months)
Customer Support Agent
PIN-UP Global
May 2023 - Present (2 years 6 months)
Customer Relationship Assistant
Conviver Urbanismo
HPSoftware Engineer with 3.5+ years in full-stack development.
Experience
GSoftware Engineer 2
G2
Jul 2023 - Present (2 years 4 months)
CCSoftware Engineer
Cerner Corporation
Oct 2021 - Jul 2023 (1 year 9 months)
ULR&D Intern
Ubisoft Entertainment Pvt Ltd
Computer Vision Engineer
Omron Robotics
Jan 2017 - Jan 2020 (3 years)
Aricent Technologies
Mar 2019 - Feb 2022 (2 years 11 months)
Subject Matter Expert
Concentrix
Oct 2013 - Mar 2019 (5 years 5 months)
Senior Associate / L2 Technician
Wipro BPO Ltd.
May 2011 - Oct 2013 (2 years 5 months)
SOC L1/L2 Incident Response
Devel Security
Apr 2018 - May 2020 (2 years 1 month)
ILResearch Associate
Imperial College London
Jan 2017 - Jan 2019 (2 years)
MUFaculty Teaching Assistant
Moscow State University
Jan 2012 - Jan 2014 (2 years)
NOC Engineer
Wateen Telecom
Jan 2016 - Jan 2018 (2 years)
ITNetwork Security Engineer
IN2IT Tech
Apr 2017 - Oct 2019 (2 years 6 months)
Backend Engineer
Mimonote
Jun 2018 - Jan 2019 (7 months)
Apr 2021 - Apr 2023 (2 years)
BackOffice Assistant
Neobpo
Jun 2018 - Aug 2020 (2 years 2 months)
Jan 2021 - Aug 2021 (7 months)
